What our Customers say...

Water Damage Testimonials

Robert (the owner) of SERVPRO, Aaron and Connie were really helpful and professional. Robert is extremely knowledgeable about mitigating this process. Our bathroom and garage had water damage and they immediately access the damage and had the proper dry-out equipment delivered and installed. Gregory and Robert E. pack-out our garage and took our belongings to storage. They handle our personal belonging with care and were really nice to work with. We would highly recommend this SERVPRO location, Robert & his staff did an excellent job-thanks!

Water damage to our newly remodeled home.  Not fun.  First call was to our homeowner's insurance.  Second call was to SERVPRO - Los Gatos.  Alan arrived with water moisture meters, dehumidifiers, and HEPA Filters.  He was quick to follow up and coordinate with our insurance.  

In following days, SERVPRO was "johnny on the spot" to arrive, isolate the damaged areas, and then demo the damaged areas.  Each person that arrived on site was introduced to my husband and I, and were professional throughout the process.  In fact, several of the workers were sympathetic with our situation.  

We have 2 small children, and decided to live through the repairs.  SERVPRO worked with us to set up containments, perform 2 separate moveouts of our furniture and 2 separate movebacks of our belongings.  

Finally, as the construction repairs have now been completed, SERVPRO worked with our insurance to have our carpets cleaned to eliminate the construction dust that migrated into our other living areas.  

Bottom line, we have been very satisfied with SERVPRO's services and would highly recommend them to anyone who needs assistance with mitigating home damage, moving, cleaning, etc.

Thank you SERVPRO - Los Gatos!

On 6-4-12 My home suffered water damage due to a plumbing leak.  I filed a claim with my homeowners insurance and they arranged for SERVPRO to come out and dry my home.  I worked with Robert, who was extremely professional and helpful.  They dried out what they could and removed wet flooring and sheetrock.  They even gave me advice on how to work with other contractors, contstruction company and flooring.  SERVPRO provided the only positive experience throughout this ordeal.  I only wish the construction company was as professional and customer service oriented.  Thank you SERVPRO and Robert!

My washing machine overflowed and soaked  the nearby areas.  I called my insurance company and they referred me to SERVPRO.  They quickly came out, got as much water out of the area and then installed dryers and blowers which decreased the potential damage .

They were very efficient and professional and I highly recommend them for this kind of problem

We had SERVPRO of Los Gatos / Monte Sereno come take care of some major water damage which had occurred in our house this past weekend and I cannot thank the SERVPRO team enough for their great work, effort and timely response.

With Memorial day being a holiday I assumed a majority of places would be closed but fortunately for me, the SERVPRO team answered right away and was at my house within a few hours to repair the damage done. They were completely respectful, professional and friendly.

Their Marketing Manager - Allen K also dropped by to ensure everything was being repaired in a timely manner. I would highly recommend SERVPRO to anyone who has any fire/water damage on their property and I can say with confidence that you will not be disappointed. 

Keep up the great work SERVPRO of Los Gatos / Monte Sereno and Thank you very much for the help this past weekend! =)

We had major water damage in our house, SERVPRO Of Los Gatos / Monte Sereno handled all the content in our house. They professionally packed all our of belongings. They took extra care with wrapping and securing all fragile items. 
Our content was stored in their secure wherehouse for 3 weeks, and they also took the time to return all content.
They Unwrapped all furnitre and help re install anything that was taken apart. They did an amazing job cleaning up after themselves. They also retunrned at a later date and picked up all boxes and any remaining wrapping material. I was very satisfied with their efficiency professionalims and care they showed for the safety of our content.
I would definitely recommend SERVPRO of Los Gatos / Monte Sereno to anyone in need of emergency water/fire damage.
thank you

I recently worked with Ronald Schmiedeberg at SERVPRO when my condo had a substantial water leak.  SERVPRO did the water remediation and also helped to move a tenant in out and of the unit when work needed to be done.  Ron and his team were always on time, extremely responsive and very flexible.  I will definitely be calling them again for any future water damage/repairs.