SERVPRO of Los Gatos / Monte Sereno Employee Photos

Ronald Schmiederberg

Ronald is our Production Manager at SERVPRO of Los Gatos, the Senior Production Manager, and Estimator. He is a native of the area, born and raised in the South Bay - Santa Clara and has been in the restoration industry since 2013. He started as a warehouseman and loved this work so much that he pushed to work his way to the top. Ronald now supervises all field operations, inspections, and estimating and loves his job and looks forward to tackling each new challenge as each one is different and every day brings something new. He proudly walks each customer through the phases that are required to mitigate the job correctly during such a stressful time in their life. Customer service is his number one goal, and he tries to make it the best experience possible. Before working here at SERVPRO of Los Gatos, he was employed in the telecommunications industry. His following Certifications are expanding as he keeps learning– Water, Fire & Smoke, Odor Control, and Carpet Cleaning. Ronald is working towards more Certifications! Being both a proud father and loving spouse, his family is the most valuable thing in his life! When not working, he enjoys snowboarding, camping, the beach, and spending time at the lake with his loved ones!

Christopher Castro

Christopher is a Project Manager at SERVPRO of Los Gatos and was born in Mexico City and has become a proud first generation Immigrant. He has been here as part of this team since 2010 and most of those years as a Crew Leader and Manager. Previously, he was at The Home Depot for six years as a Department Manager and is experienced with graphics/web design freelancing and many IICRC Certifications: WRT (water damage Restoration), FSR (Fire & smoke restoration) ASD (Applied Structural Drying) and Bio-hazard Clean Up. What Christopher enjoys most about the restoration industry is that every day there are new challenges, and “using science to do my work, I can't go wrong with that.” He is the proud parent of a 6-year-old Princess. He is bilingual and speaks Spanish and English. His hobbies are weightlifting, attending live concerts/performances, and of course naturally, spending time with his daughter. Customer service is his primary focus and has experienced both large and small loss projects through the years. He started in this industry as a fire technician (lowest position) and made his way up through the ranks.

Robert Escobar

Robert is a Sales and Marketing Representative at SERVPRO of Los Gatos. He has many years of management and restoration experience. His responsibilities include finding new accounts and overseeing some of our key clients. He also creates sale and marketing strategies to increase business while still providing excellent service. Robert is always working to spread our brand throughout our service area. He enjoys spending time with family, traveling and classic cars.

Christina Faria

Christina Faria is the Administrative Assistant at SERVPRO of Los Gatos. She has been a part of our office staff since 2015 and is a native of San Jose and enjoys our area. Spending time with her family, reading, watching movies, and excursions to the beach are always a treat. Christina has been happily Married since 2017.

Alyssa Ramirez

Alyssa is a Project Administrator and an Estimator here at SERVPRO of Los Gatos since 2015. She is IICRC certified as a WRT water damage restoration technician and works jointly with the project managers in getting billings out promptly along with managing all daily corporate uploads. Alyssa loves making customers feel at ease and happy with our services, always beating expectations. She is a native of San Jose and enjoys spending time with her little family and relaxing on the weekends.

Carmen Oropeza

Carmen is a Production Crew Chief at SERVPRO of Los Gatos and is a native of Mexico. She has been working in the restoration industry since 2008 and likes her work. Before this great job, she worked at Target. Carmen loves every part of this industry and what she can do daily. She is happily divorced, and the mother of three and speaks both Spanish and English, and enjoy physical activities. Outside of work running, playing Basketball, and Kickboxing take up a large amount of her time. When she is not working, spending time with her kids, especially going to the movies with them, is always a treat.

Sean Urenda

Sean is a Production Crew Chief at SERVPRO of Los Gatos and is a native of San Jose, CA. He has been working here since 2013 and is certified by the IICRC in Water and Carpet/Upholstery Cleaning. He likes his job because he can help people in their time of need. He takes pride in his work accomplishments. He has three nieces and one nephew from 2 older sisters with a loving family. Sean uses his free time by staying active playing sports, hiking, going on camping trips, riding motorcycles with friends, and partying at music festivals.