Recent Posts

SERVPRO, Water Leaks in Bathrooms, and Happy Homeowners in San Jose

11/15/2018 (Permalink)

Water Damage SERVPRO, Water Leaks in Bathrooms, and Happy Homeowners in San Jose Ignore Water Leak Clean Up and Restoration and this Is What Can Happen! SERVPRO Says Call Us in San Jose for Help

A Leak in Your San Jose Bathroom Can Cause Water Damage to the Floor and More

It is never a pleasant experience to find water damage inside your home. Water loss can be costly to fix, but the problem only becomes more expensive as you let it progress. When the piping responsible for bringing water into your bathroom begins to leak, it can cause damage to the floor inside of the room. The quicker that you address this problem and fix the leak, the faster you can call for assistance with the water damage inside your bathroom.
It is imperative to have the water damage inside your San Jose bathroom remediated as soon as possible so it cannot become the breeding ground of microbial growth. Mold can begin to grow where extra moisture is present in just three day's time. The faster that you get professionals in your home to remediate the damage, the less likely this is for mold to grow and the more likely it is that a smooth remediation can take place.
When you get in contact with SERVPRO, we make it a priority to arrive at the job site as quickly as we can. We know your time is valuable and how swiftly damage can escalate. Once we arrive, our Estimator can go over the damage with you and your insurance adjuster, if one is applicable and answer any questions that you have.
After the initial investigation, our SERVPRO techs can begin to set up an environment that is ideal for drying out your bathroom with the help of advanced equipment. We can use desiccant dehumidifiers, axial fans, and air movers in combination to draw the moisture out of your floorboards and to create an environment that encourages evaporation. Rapid removal can prevent the seepage of water to other levels and causing secondary damage.
Furthermore, SERVPRO can use thermal imaging technology to look for any pockets of moisture in your floorboards where water could have collected, and then remove it. Once the drying process has been finished, our technicians can use moisture meters to ensure that the levels in your bathroom have returned to an acceptable rate.
Found water damage inside of your home? Reach out for restoration services immediately. Get in touch with SERVPRO of Los Gatos / Monte Sereno by dialing (408) 600-2020.

More about this area by clicking

Let SERVPRO do the Heavy Lifting After a Fire in Your Los Gatos Home

11/7/2018 (Permalink)

Why SERVPRO Let SERVPRO do the Heavy Lifting After a Fire in Your Los Gatos Home Fires start small and grow unless extinguished. Call SERVPRO's highly trained technicians to restore your home to its preloss condition.

Heavy Equipment Helps SERVPRO Take Down Fire Damage in Los Gatos

Reversing fire damage in a Los Gatos home can be a daunting task even for those familiar with the correct steps and processes without the equipment necessary to handle the job. SERVPRO's ability to tap into a national network of resources, education, and specialty equipment allow us to handle fire damages on a large scale. Other companies sometimes shy away from or fail to adequately restore damage caused by more significant fires because they lack the sort of heavy-duty tools and equipment we use, as well as the training necessary to operate them with maximum efficiency.

The SERVPRO Arsenal

We never show up to a fire damaged home in Los Gatos without adequate equipment and preparation. Depending on the path the fire takes, we may need to bring in any number of specialized machines and cleaning techniques. Water damage from sprinklers and hoses can compound problems in burned regions, but our fast-drying air movers and dehumidifiers can remove moisture before mold damage, and other complications can arise. We stock a variety of mops, brooms, brushes, and other tools specifically designed to pick up ash and other fire residues without causing damage to the materials lying underneath the damage. On top of that, we use innovative cleaning chemicals to remove even the smallest traces of fire damage still present in your home.

The Workforce Powering the Tools

In years past, fire restoration professionals could be given only a few hours worth of training before being sent out to help repair damage to people's homes. Today, however, our technicians receive weeks of training before ever being allowed to help out on a restoration project. SERVPRO's expert crews are trained and educated on every aspect of their equipment and know the in's and out's of everything they might use. We spare no expense in getting the right person on the right tool to help restore your home to the same way it was before the fire.

SERVPRO of Los Gatos / Monte Sereno is one of the most well-stocked and heavily-manned damage mitigation and restoration companies in the state. Call us at (408) 600-2020.

Los Gatos was originally named La Rinconada de Los Gatos which means Cat’s Corner, because of numerous mountain lions. Click here for more information about this town.

What Few People Know About How Floodwaters in Cambrian Park Affect the Structure of Your Home

10/28/2018 (Permalink)

Storm Damage What Few People Know About How Floodwaters in Cambrian Park Affect the Structure of Your Home Regardless of the source of the flooding in your home, contact SERVPRO to remove the water and remediate any remaining damage.

The Dangers of Floodwaters in Your Cambrian Park Home

While the primary effects of disasters affecting your Cambrian Park home might seem substantial enough, these are rarely the only things that a homeowner has to worry about when working towards recovery of the damage. As our technicians have seen through flooding situations that have affected the area, floodwaters often pose risks stretching well beyond the high volume of water inside your residence.

Flood damages to your Cambrian Park home are often difficult to determine at first. While the primary effect is evident, there are secondary effects and impacts to the structural integrity of your home and its contents that have yet to get accurately assessed. Once our SERVPRO team arrives, we can get to work on the extraction of the pooled water through truck-mounted pumps that pull water from the affected areas fast. Once the bulk of the excess water has gotten removed, our technicians can assess the full scope of the damage to your home.

While the water effects prove the most problematic, requiring many pieces of equipment to reach wall cavities and inaccessible areas to ensure moisture levels return to acceptable parameters, drying is only part of the remaining problem to face. Floodwaters often carry debris, dirt, and mud into your home along with the rushing water, soiling surfaces, flooring, and carpets. Our SERVPRO technicians have deep cleaning equipment to help overcome these effects and clean up the mess that the flood has left behind.

Structural concerns also get assessed once the drying process is underway. While our focus is preservation over demolition, overly saturated walls weaken quickly. Even with the advanced equipment at our disposal, reconstruction is often part of the flood recovery process for many homes.

As much as you might want to overcome the effects of a flood in your home immediately, restoration is an involved process that requires precision and expertise. Our SERVPRO of Los Gatos / Monte Sereno rapid response team can help to mitigate your loss in these situations and work efficiently to ensure that restoration does not take a second longer than necessary. Give our team a call anytime that you need us at (408) 600-2020.

Click here for more about Cambrian Park.

How Our Experts Identify Mold Growing In Your San Jose Home

10/19/2018 (Permalink)

Why SERVPRO How Our Experts Identify Mold Growing In Your San Jose Home One of the vital things to remember about mold damage in your San Jose home is that it is preventable.

Identifying Mold Growth in Your San Jose Home

Many San Jose homeowners battle recurring issues like moisture and dampness throughout parts of their home and even underneath it. What makes situations like this so problematic is the potential for hazards like mold growth to occur with little warning or time required. In a matter of a few days, mold spores in the environment can interact with this persistent moisture and colonize.

One of the vital things to remember about mold damage in your San Jose home is that it is preventable. You have to have the appropriate education about what to look for and the conditions that you need to prevent throughout your property, but mold growth is not an inevitability. Our SERVPRO technicians can help you to identify the presence of a colony and to remove it, but there are some things that you should be on the lookout for as well.

Mold spores exist in nearly every environment that you find yourself in from the areas inside of your house, to your workplace, to the car that you drive back and forth. One of the things that make mold growth such a persistent threat in itself is the impossibility of removing these spores entirely. Therefore, you should be mindful of areas within your house that are usually damp and moisture-ridden. Correcting these problem areas before the growth of a colony can save you time, money, and possibly even health effects.

When these colonies begin to form in areas that have met the conditions for the growth, you can expect certain symptoms to arise. The first of these is a harsh, musty odor. This scent is indicative of an active colony and can warn you of the presence of the organism even when you cannot see it. Another symptom is spotting, which becomes most easily distinguished on materials like drywall. If you see irregular spots forming on drywall in damp areas of your house, you should contact our SERVPRO remediation specialists immediately.

Our experts are ready 24/7 to help you diagnose a potential issue with mold growth or to begin the process of removing an active colony. Let our SERVPRO of Los Gatos / Monte Sereno specialists help you overcome this organism wherever you find it in your home. Call us today at (408) 600-2020.

Click here for more about San Jose.

How Our Experts Handle Water Damage To Your Los Gatos Home

10/10/2018 (Permalink)

Water Damage How Our Experts Handle Water Damage To Your Los Gatos Home Many different household crises can cause water damage in Los Gatos.

Professional Water Cleanup In Los Gatos

Many different household crises can cause water damage in Los Gatos. Most are related to leaks in plumbing or malfunctions of the appliances that every home has to make life easier - dishwashers, water heaters, laundry equipment, and the like. Arranging for professional assistance to help with cleanup and drying out is wise. We can help.

Although the reasons necessitating water cleanup of your home in Los Gatos often relate to ordinary wear and tear, trying to manage the process as of DIY project is not recommended. Water is notoriously difficult to eliminate without specialized equipment and training. Any moisture that remains exposes your home to progressive deterioration of building materials and the risk of secondary damage like mold growth. Our crews and commercial grade water mitigation tools lead to successful outcomes.

When SERVPRO arrives, our crew chief assesses the situation and designs a plan according to your particular circumstances. Swiftly our employees implement the plan, pumps, extractors, and drying equipment always available on our service vehicles. Water is evacuated as completely as possible, including hidden water trapped behind walls or under cabinets. We use advanced technology like infrared scanners to locate the water trapped in the many recesses every house features.

Our team is well-qualified to measure moisture levels in porous materials as well, which helps as our crew lead determines drying targets. Once the majority of the water exits via pumps and extractors SERVPRO turns to air movers, heaters, and dehumidifiers to reduce moisture remaining in your home to normal levels. We learn how to achieve the proper balance of air movement, temperature, and air moisture through rigorous coursework mastered at IICRC training, the industry standard.

A speedy and comprehensive water cleanup approach is needed as mold can begin growing after only 24 to 48 hours. SERVPRO crews reliably remove the water and dry out the premises fast, a result that is impossible to achieve without the experience, training, and equipment our team brings. We also work with your insurance, lessening that stress and strain on the homeowner.

SERVPRO of Los Gatos / Monte Sereno has the trained crews, hands-on experience, and equipment to clean up water damage “Like it never even happened.” Call us at (408) 600-2020 without delay when you suffer a water loss.

Click here for more about Los Gatos.

Want your Doors Open for Business? After a Water Loss in Los Gatos Call SERVPRO for Immediate Help

9/25/2018 (Permalink)

Commercial Want your Doors Open for Business? After a Water Loss in Los Gatos Call SERVPRO for Immediate Help SERVPRO Provides Kingly Service to Los Gatos Commercial Water Damaged Properties

How to Deal with Commercial Water Damage in Los Gatos Effectively

Water damage in a commercial establishment can happen instantly if plumbing lines burst. It might also develop slowly over time if a small leak is not detected. While a slow drip might seem like the better evil, such cases lead to microbial growth which has longer-term implications. With the help of a professional restorer, it is possible to deal with any case of water loss in your Los Gatos establishment.
Dealing with commercial water damage in Los Gatos always involves some degree of urgency. This is an immediate need, unlike personal property where it is only a matter of inconveniences. Losing customers to competitors due to downtime caused by flooded premises can have lasting repercussions. SERVPRO understands this which is why we send teams with enough human resources and equipment to deal with the problem swiftly.
Effective restoration works based on the ability to establish and deal with the source of the water, and then dry any standing water fast enough before other problems arise. The equipment used affects the speed of water extraction. For example, truck mounted extractors are better for larger pools of water. These extractors are also independently powered, so the risk of using power from the mains in a flooded property is negated. Various sections of the property might also require different types of equipment. For example, the extraction wand used in carpeted areas should be different from what is used on wooden floors to avoid damaging these surfaces. With access to a broader range of equipment, our SERVPRO technicians choose the best ones to suit the kind of loss in your property. All drying areas are monitored against established baseline measurements with moisture meters until the goals have been achieved.
Proper restoration of affected items is essential. While replacement is necessary for some, many can be restored to preloss condition through cleaning and drying. Such restoration can help shield your business from unnecessary costs and closures. Our SERVPRO team inspects the afflicted areas to establish what is possible to salvage. For wet carpets, the only requirement is thorough cleaning and drying. However, if a glue-down carpet is removed to allow proper drying of the affected area, it cannot be reinstalled. Wooden floors can be saved through proper drying which involves applying airflow above and beneath the wood floor. Veneer hardwood flooring is harder to save.
Taking the right steps reduces the downtime your business suffers. Call SERVPRO of Los Gatos / Monte Sereno for assistance. You can reach us at (408) 600-2020.

Click here for living in town.

Some Warning Signs of Smoke Damage After a Los Gatos Fire

9/23/2018 (Permalink)

Fire Damage Some Warning Signs of Smoke Damage After a Los Gatos Fire Fire and smoke can affect many materials in your home. Contact SERVPRO to mitigate the situation after a fire.

Aspects Overlooked When Restoring Fire Damage in Los Gatos

Fire damages structures and contents in different ways. Most people only think of damage as charred remains or ashes. Other forms of damage such as smoke particles settling or adhering to surfaces do occur. In most cases, such smoke damage is more extensive than the damage from flames. The probability of restoring items affected by smoke in your Los Gatos property is much higher if the right approach is taken.
How stubborn smoke residue is, in a case of fire damage in Los Gatos, can be traced back to the intensity of the fire. High temperatures open up pores in the materials where the smoke residue is deposited. This expansion allows aerosols and other residues to penetrate deeper. Cleaning such sections requires extra effort. Our SERVPRO technicians use high-pressure washers and cleaning agents to remove any baked-on smoke residues from the affected areas.
HVAC systems in your premises can spread residues all over a structure by distributing the smoke-filled air. Some components of the system such as mixing boxes, turning vanes, dampers and cooling coils might also be damaged necessitating replacement. While our SERVPRO technicians might not repair such systems, we do a thorough inspection to establish the level of damage. In most cases, only the ducts require cleaning and our technicians do this by vacuuming and washing the interiors.
Bad odor is also common after a fire. Even though it is invisible, the discomfort it causes can render your property uninhabitable. Most odors disappear once you clean residues left in the affected areas. However, some require specific deodorization efforts. For the best outcome, deodorization should recreate the same procedures the odor-causing particles penetrate the surface. Since smoke is the primary source of odors in cases of fire damage, our SERVPRO technicians use foggers to deliver the deodorizer effectively. We can also use Ozone machines or hydroxyl generators depending on the situation.
For complete restoration after a fire, call SERVPRO of Los Gatos / Monte Sereno. You can reach us at  (408) 600-2020 any time.

Click here for more about in Los Gatos.

Be Prepared with an Emergency READY Profile

8/31/2018 (Permalink)

Will you be ready when disaster strikes? The SERVPRO® Emergency READY Profile® (ERP) will help ensure you and your business are “Ready for whatever happens.”

In the event of an emergency, the SERVPRO Emergency READY Profile can help minimize business interruption by having an immediate plan of action in place for your facility. The ERP is a comprehensive document containing critical information about your business, including emergency contact information, shut-off valve locations, and priority areas. The ERP is also accessible online using your computer or tablet; download SERVPRO’s free Ready Plan app to access this information at any time using your smartphone or tablet.

The ERP establishes SERVPRO of Los Gatos/Monte Sereno as your disaster mitigation and restoration provider, giving you access to 50 years experience and a system more than 1,700 Franchises strong. Knowing what to do and who to call in advance is key to quick response and timely mitigation. Having a plan in place may help minimize the amount of time your business is inactive and get you back in the building following a disaster.

Preparation is the key to making it through any size disaster, whether it is a small water leak, a large fire or an area flood. The best time to plan for such events is not when the event happens, but well before it happens. No one ever expects a disaster, but now is the time to plan for it.

In review, the SERVPRO Emergency Ready Profile is:

  • A no-cost assessment of your facility.
  • A concise Profile document that contains only the critical information needed in the event of an emergency.
  • A guide to help you get back into your building following a disaster.
  • Establishes SERVPRO of Los Gatos/Monte Sereno as your disaster mitigation and restoration provider.
  • Identification of the line of command for authorizing work to begin.
  • Provides facility details such as shut-off valve locations, priority areas, and priority contact information.

The ERP is a no-cost assessment; all it requires is a little time, making it a great value that could save a lot of time in the future. Call SERVPRO of Los Gatos/Monte Sereno at 408-371-4001 to start your Emergency READY Profile today.

How to Prevent Fires in the Office

8/31/2018 (Permalink)

Have you reviewed your office’s fire prevention and safety procedures recently? Office fires lead to millions of dollars of property damage every year as well as employee injuries and deaths. Simple changes in your office can both prevent fires and prepare your employees for emergencies.

Avoid Overloading Circuits

Outlets were only designed to handle so much. You may be tempted to use power strips to plug in as many devices into each outlet as possible, but overloading your circuits can lead to fires.

Talk to your electrician to set rules for the outlets in your building, and communicate these rules to each of your employees.

Clear the Clutter

It’s easy to let paper, boxes, and the like clutter desks and other work areas. However, clutter provides easy fuel for fires to grow and spread faster. Boxes of papers near a stairwell or door can easily catch fire and block potential exits during an emergency.

Most accidental office fires start in the kitchen. It’s important to keep flammable materials away from kitchen equipment such as coffee machines and hot plates. Clean these appliances regularly so they can function properly.

Make sure all heat-producing equipment has room for air to circulate around it, especially copy machines, computers, space heaters, and coffee machines.

Shut Down Appliances & Equipment

While most office fires happen during the day, the most damaging fires happen while everyone is gone for the night. Choose a designated person to sweep through the office and turn off electrical appliances at the end of each work day.

Examine all electrical equipment employees bring in, such as space heaters and lamps, to make sure they are in good condition. Require employees to unplug these devices when they leave as well.

Establish a No-Flame Rule

Don’t allow employees to use lighted birthday candles or burn scented candles at their desk or in break rooms. Remember, accidents with small flames can lead to big problems.

Watch the Wiring

If any of your office’s electrical cords show signs of damage such as fraying or tears in the plastic covering, replace them immediately. Encourage your employees to report any defective wiring as well. Exposed wiring can encounter moisture, which may cause short circuiting and fires.

Don’t run cords across the floor where people may step on them or roll over them with carts or chairs. This leads to damaged cords, which can, in turn, lead to a fire hazard.

Secure the Building

Arson accounts for a significant portion of office fires. Lock up your building securely every night. Make sure any parking lots or alleyways near your building are well lit. You may want to invest in a security system as well.

Create and Implement an Office Evacuation Plan

Consider talking with your local fire department to create an office fire safety and evacuation plan. Identify all possible exits in your office, and establish an evacuation protocol including office safety officers and meeting places. Print out copies of the plan that highlight exits, escape routes, and meeting places.

Display your office evacuation plan in high employee traffic areas, like break rooms. Go over the plan with all new employees, and schedule fire drills every few months to practice.

Equip your office with fire safety items such as smoke alarms and fire extinguishers. Your fire department should know the exact requirements for your building.

At SERVPRO® of Los Gatos/Monte Sereno, we can create an Emergency READY Profile for your business. When disaster strikes, you don’t want to spend time trying to figure out who to contact for what. Our ERPs include a detailed assessment of your facility along with a profile document and guide to getting you back to business faster after an incident. We even offer a mobile app for convenience.

Even small fires can leave significant property damage; smoke can enter your ventilation system and spread soot and debris throughout your building. We can accurately assess fire and smoke damage and help make your office “Like it never even happened.”

If you’ve had a fire in your office, or if you want to set up an Emergency READY Profile, call us today at 408-371-4001

Smoke and Soot

8/31/2018 (Permalink)

Smoke and soot is very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.  

Smoke and soot facts:

  • Hot smoke migrates to cooler areas and upper levels of a structure.
  • Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
  • The type of smoke may greatly affect the restoration process.

Different Types of Smoke

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of Los Gatos/ Monte Sereno will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

  • Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

  • Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire

  • Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.