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Help! Who Can Perform Water Removal for My Los Gatos Office Space?

5/22/2020 (Permalink)

leaking refrigerator rendering When your office refrigerator is leaking, water damage can quickly escalate. Contact SERVPRO 24/7 for your emergency.

SERVPRO Specialists Handle Commercial Water Removal for Los Gatos Businesses

A pipe leak, sprinkler malfunction, or refrigerator leak are all it takes to saturate commercial spaces and render them unusable. Without fast action, Los Gatos business owners can lose both time and money on costly repairs and lost revenue.

When you need fast-acting commercial water removal for Los Gatos businesses, SERVPRO technicians are ready to provide water damage extraction, sanitation, drying, and deodorization 24/7. This Institute of Inspection, Cleaning and Restoration Certification (IICRC)-certified franchise is prepared to help you get back to business quickly and safely.

What to Avoid When Confronted With Commercial Water Damage

  • If electrical outlets or wiring have been affected by water, avoid power sources, and consult with a professional about turning off your power. If you are leasing your office space, contact the property owner immediately.
  • Rudimentary drying with fans may help a little with drying, but the moist air circulated by fans can potentially create secondary damages in your space. SERVPRO’s drying equipment both pulls moisture out of surfaces and removes it from the air.
  • Do not delay in dealing with water damage, as it can lead to mold growth and structural concerns in as little as 48 hours. Faster mitigation means fewer losses and costly repairs.

SERVPRO Restores Your Office Space

Vinyl flooring in an office break room can delaminate after water exposure from a refrigerator leak. While these tiles may require removal, SERVPRO techs can often salvage drywall that has been saturated by a leaky supply line. If more thorough structural repairs are needed after mitigation, technicians can address this for you by hanging new drywall, repainting, and installing new flooring.

SERVPRO of Los Gatos / Monte Sereno provides emergency-response mitigation service that is Faster to Any Size Disaster. Call (408) 600-2020 to start the cleanup process 24/7, including weekends and holidays.


Click here for more information about Los Gatos.

Certified: SERVPRO Cleaned – a defensive cleaning program

5/20/2020 (Permalink)

Table tent signs describing the Certified: SERVPRO Cleaned program on top of a wooden table. Our defensive cleaning program gives your business a way forward by providing your employees and customers ongoing safety and assuredness.

Let us help you get back to business

As our communities re-open in Los Gatos, we’re all moving back toward a new kind of normal. The expectations of visitors, customers, and employees who come into our establishments have evolved, and staying safe and well is a top concern. The global COVID-19 pandemic has changed what it means to be clean, and we’ve developed a program to help your business meet the new higher standard of clean that is now expected.

Certified: SERVPRO Cleaned is a defensive cleaning program we’re offering to businesses and commercial locations to address the current COVID-19 pandemic. This proactive viral pathogen cleaning program goes well beyond janitorial or carpet cleaning. By choosing Certified: SERVPRO Cleaned, you, your employees, your customers, and your community can rest assured that you’ve selected a higher cleaning standard – you are Certified: SERVPRO Cleaned.

Extensive training and specialized products

As the #1 choice in cleanup and restoration*, we stand on more than 50 years of experience and expertise to help your business become Certified: SERVPRO Cleaned.  Beyond fire & water, SERVPRO professionals are trained and experienced in biohazard decontamination and chemical spills – always adhering to the cleaning and decontamination standards set by the Centers for Disease Control and Prevention and local authorities. 

From formulating and creating our proprietary cleaning products, like SERVPROXIDE, at our headquarters in Gallatin, TN, to taking the utmost care while disinfecting, we will ensure you and your business are set up to inspire consumer confidence as the economy continues to reopen.

3 C’s – Consult, Clean, and Certify

When the stakes are this high, you want a partner who has developed an industry leading, proprietary training program, cleaning solutions, and remediation processes over decades. We’ve cleaned up some of the most challenging biohazards imaginable. Certified: SERVPRO Cleaned reflects our unique experiences and capabilities. The program is grounded with our unique 3 C’s: Consult, Clean, and Certify.

  • Consult – Every business is different, which is why you’ll be assigned a Cleaning Protocol Consultant who understands your business and will create a cleaning program to meet your specific needs. This program will be developed based on your business type, size of space, amount of high frequency touchpoints, foot traffic and congestion points.
  • Clean – Based on your specific business needs, your location will undergo a thorough, deep clean, using exclusive cleaning products, according to protocols set forth by the CDC. Our employees have years of experience, and we will go beyond the scope of work that regular janitorial staff perform. Cleanup procedures generally include cleaning of porous and non-porous surfaces, disinfecting of non-porous surfaces, cleaning and disinfecting of equipment, tools, and/or supplies used for cleanup process, and disposal of hazardous materials.  In the event of a suspected or confirmed COVID-19 event, we will be there cleaning within 24 hours to ensure you get back to business as quickly as possible. 
  • Certify - Once your business location has been Certified: SERVPRO Cleaned, you will gain access to proprietary signage, digital emblems, and other collateral that communicates that you’ve selected a higher standard of clean available to help protect your employees and customers. And because we add the day, month, and year to that proprietary stamp of clean, your guests will know that not only did you choose Certified: SERVPRO Cleaned, but that your location is being cleaned regularly at this standard.

Call today for a Certified: SERVPRO Cleaned consultation

We’re Here to Help – 24 hours a day, seven days a week – until life is back to normal in the communities we all call home.

Call SERVPRO of Los Gatos / Monte Sereno today at (408) 600-2020 for your Certified: SERVPRO Cleaned consultation.

* #1 Choice in cleanup & restoration based Commercial Attitude & Usage Tracking study. Polling 816 commercial business decision makers on first choice for future needs related to cleanup & restoration work. Study conducted by C&R Research: October 2019

Certified: SERVPRO Cleaned means professionally trained SERVPRO franchises perform the requested cleaning, sanitizing and disinfection services according to proprietary SERVPRO protocols and recognized industry and CDC standards with EPA approved cleaning products to deliver a SERVPRO certified cleaning experience.  Each SERVPRO franchise is independently owned and operated.

Silicon Valley is Impacted by the Pandemic

5/18/2020 (Permalink)

arms of a person wearing blue gloves and a white protective suit SERVPRO technicians wear different kinds of gloves depending on the type of biohazardous cleaning and disinfection required.

Specialty, Preventative Cleaning is Offered by SERVPRO of Los Gatos / Monte Sereno

Most of our clients and residents in Los Gatos and surrounding areas are increasingly concerned about the spread of the virus. Practicing social distancing and sheltering at home certainly helps to flatten the curve. So does frequent cleaning of touchpoints and surfaces. As good as these actions are, have you considered hiring professional assistance for cleaning?

SERVPRO of Los Gatos / Monte Sereno has years of experience dealing with bio-hazard situations caused by flooding and mold contamination. We routinely remediate sewage spills, crime scenes, locations sites of abandoned death. We know how to perform advanced environmental cleaning in Silicon Valley. We use the latest Environmental Protection Agency approved disinfectant and cleaning agents.

    •    Trained and certified technicians
    •    Experienced Crews. Our experts have done this sort of work before with SARS
    •    Exceeds CDC guidelines and OSHA safety standards
    •    Professional Equipment not available to the public
    •    Access to commercial-grade cleaning products
    •    Flexible workhours - 24/7

Stop the spread of pathogens, protect family, friends, and associates by using professional cleaning for your home or business (opened or closed). We have the capacity to help you immediately. We would be pleased to discuss your needs and concerns. We offer one-time and routine cleaning service to help prevent infection from this virus.

Call SERVPRO of Los Gatos / Monte Sereno for help to clean your home or business at (408) 600-2020 Los Gatos.

For more about Silicon Valley click here.


Advice from the medical and scientific community regarding how to deal with the coronavirus is based on present knowledge, which is subject to change as the situation continues to develop. There can be no assurance that disinfectants alone will be adequate to fully eliminate the virus. We are not physicians or infectious disease professionals. Consult your medical professionals for individual medical advice.

Can I Clean My Kitchen Surfaces After a Fire in my Los Gatos home?

5/12/2020 (Permalink)

Burnt house interior. Burned furniture, kitchen cabinet, charred walls and ceiling in black soot. We make it, “Like it never even happened.”

The Professionals at SERVPRO Assess The Damage and Restorability of Items in Your Los Gatos Home

Before experiencing a fire first hand, you probably did not consider how fire in Los Gatos impacts your home and everything within it. The extent of the damage often depends on what caused the fire and what items burnt.

Does Everything Have to Be Thrown Away?

SERVPRO Restoration Specialist Work to Restore Salvageable Items
The impact of fire damage in your home can be far-reaching. A relatively straightforward kitchen fire in Los Gatos can produce lingering smoke smells that last for weeks or even months if not addressed right away. It is preferable and typically less costly to attempt to clean and restore rather than replace items.

What Are Some Factors That Impact Whether an Item is Cleanable or Not?
    •    Type and age of surface: The more porous the surface, the more difficult it is to clean. The older the surface, the harder it is to clean because it becomes more porous with age.
    •    Amount of heat: The hotter the fire, the more difficult it is to clean.
    •    Moisture levels: Higher moisture levels cause more staining, especially in cases where firefighters extinguished the fire with water or a sprinkler system went off.
    •    Type of material: Synthetic items such as plastic create thick liquid residues that are very difficult to remove.

These are just some factors that impact whether or not your kitchen surfaces are cleanable. Changes in air movement and density can affect the density of the residues as well. Our professionals come equipped with extensive fire knowledge, the right cleaning techniques, and appropriate products. Our goal is to restore over replace items whenever possible.

Contact SERVPRO of Los Gatos / Monte Sereno at (408) 600-2020 for 24/7 assistance. We make it, “Like it never even happened.”

For more about Los Gatos click here.

Will the Walls and Floors with Floodwater Dry on Their Own?

4/27/2020 (Permalink)

 flood cut in a bathroom Do you have storm damage in your Los Gatos home? Call SERVPRO to mitigate the flood issues that containmentated your house.

SERVPRO Has the Advanced Equipment to Make Water Damage a Thing of the Past in Your Los Gatos Home

When floodwater enters your Los Gatos home, the timer starts ticking on the loss. Even an inch of water can wind up behind the baseboards, within the sheetrock and seep into the flooring. It is crucial to get the water extracted and the property dried as soon as possible after the water loss event to limit the damage to the structure and contents.

What Are Some of the Dangers of Floodwater in a Home?

Even brief exposure to flood damage can leave a Los Gatos home with a host of restoration challenges. When entering the loss area, be aware of the following scenarios:

  • Warped floorboards
  • Delaminated resilient tiles can cause slip and fall accidents
  • Floor outlets in contact with the water can cause shock
  • Possible contaminants make the water dangerous to handle
  • If you remove anything from the water, wear gloves and other needed PPE personal protective equipment. Leave other items in location for SERVPRO techs to inspect and clean

Testing the Water Before Cleanup is Vital

When floodwater enters your home, it picks up anything on the way there. If it flows through mud, chemicals, or a backed-up drain containing sewage, all of it has the potential to contaminate your house. There are different types of water testing that SERVPRO technicians have access to. They can tell if any harmful bacteria or pathogens are present in the water and treat it proactively before handling it during mitigation efforts.

Can I Use a Wet/Dry Vac to Remove Floodwater?

Household shop vacuums are great for removing small amounts of liquids from surfaces; however, they lack the pulling power needed to extract embedded moisture from within flooring and wall cavities. The portable pumps brought on-site by SERVPRO can remove more water at an expedited pace, and ready the loss area for drying much faster.

Particular Actions Needed for Flood Loss Affecting Walls

Water wicks rapidly into building materials when it enters the home. This extent of the damage may not be readily evident through visual inspection. When scoping a room for the migration paths of water, it can wind up in surprising areas, far away from the origination point of the loss. The techs use different types of detection equipment to "see" behind walls and under most flooring types to detect elevated areas of moisture, so they know where to focus their efforts. The sheetrock continues to wick moisture, and it can travel several inches upward. The techs measure over the highest watermark on the wall referred to as a "waterline" and cut the sheetrock off several inches above that point. This halts any further loss and makes repairs easy after the mitigation efforts complete.

Flooring Needs Fast Action for Floodwater Removal

SERVPRO technicians get to work on arrival and begin extraction efforts and moving items out of the flood loss area. The type of flooring and water depth dictates the kind of water extraction equipment needed. When water is greater than two inches deep, submersible and truck-mounted pumps, get used until the water is low enough to bring in other forms of extraction equipment. Portable pumps are ideal for allowing the techs to move quickly around a loss area and pull up the water. Squeegees and other manual tools such as mops get used on slab substrate to ready it for drying.

Laminate vinyl tile flooring often has seepage issues into the subfloor and may lose adhesion. Hardwood floorboards get inspected on a case by case basis for restoration through the advanced drying and cleaning applications. Composite flooring tends to react poorly to water exposure and many times is a loss. Ceramic tile frequently holds up against even extensive floodwater when the seal on the grout remains intact.

Items That May Have No Recovery Potential After a Home Flood

Although the advanced cleaning and restoration methods go a long way towards helping property owners lessen loss after a flood in their home, some things may not be recoverable. Groundwater carries a rating as a class three biohazard for a good reason; there are often numerous harmful elements present. For that reason the following items usually have no restoration potential after exposure to floodwater:

  • Saturated carpet and padding
  • Sofas and loveseat with warped or cracked frames from swelling
  • Pillows and fabric items
  • Food items compromised by the water needs disposal
  • Electronics need to get inspected by an industry professional to see if they require repair and are safe for use
  • Composite flooring fares poorly against water absorption

SERVPRO of Los Gatos / Monte Sereno at (408) 600-2020 has certified technicians available 24/7 to handle any size flood damage cleanup and restoration in your home, call today.

What Steps Should be Taken for Commercial Water Removal in Los Gatos

4/20/2020 (Permalink)

SERVPRO water restoration equipment being used in commercial building Even in sunny California, water damage happens. SERVPRO is available to restore your business. Call us today!

Essential Precautions during Water Removal in Los Gatos to Help Keep You in Business

Water spills in Los Gatos can lead to significant inconvenience, including the disruption of regular business operations. However, the circumstances can worsen if the spilled water intrudes on other areas within your business premises or nearby businesses. Involving a professional like SERVPRO can help contain the problem through expedited removal and other steps.

Stopping the source is a crucial step before starting the industrial water removal process from your Los Gatos business premises. Stopping the source can involve steps such as turning off the mains if there is a burst pipe or installing roof tarps in case there is a leak in the roof. Our SERVPRO support staff can guide you on locating and shutting off mains, or dispatch technicians immediately to install tarps protecting the interior of the business premises from further losses.

Fast extraction is another crucial step, mainly when a significant volume of water spills since gravity aided flow and other actions can spread faster, reaching unwanted areas. Our SERVPRO technicians use multiple units of high capacity pumps to extract standing water from your premises, thus halting the spread of water, especially to adjacent businesses.

Once water spills, evaporation also starts immediately, leading to high humidity inside your business premises. Such high levels of humidity can cause many secondary problems, including moisture migration to areas unaffected by the main water spill. Such moisture can damage various contents, including electronics whose internal components can rust. Although it is not possible to prevent evaporation, our SERVPRO technicians can take alternative steps to prevent secondary damage. By setting up dehumidifiers around the loss site immediately after arrival, we can extract excess humidity from the air. We also regulate temperature using the heating system at your premises or using portable heaters, thus preventing condensation, which also leads to secondary damages.

A water loss incident can push you out of business if not correctly addressed. Call SERVPRO of Los Gatos / Monte Sereno at (408) 600-2020 to help take steps to manage an incident, "Like it never even happened."

More about Los Gatos.

Is There Someone Who Can Perform Water Removal For My Los Gatos Laundry Room On Weekends?

4/9/2020 (Permalink)

overflowing washing machine Incidents involving water damage can quickly happen. Respond just as fast with a call to Team SERVPRO for effective services.

SERVPRO Techs Provide Water Removal for Los Gatos Homes

Whether the damage comes from an overfilled washing machine spilling water everywhere or a damaged water supply line, it can be stressful for homeowners to deal with when these failures happen. However, there is a team that is always available to assist you. 

SERVPRO technicians can come to your home within hours of your initial contact to perform water removal for your Los Gatos home's laundry room

Why Is It Important to Perform Water Removal Quickly?

Water damage acts more quickly than you might think, which can end up costing you even more in repairs in the long run.

  • Water saturates surfaces within minutes of contact.
  • Within the first 24 hours, drywall can begin to break down. Metals can tarnish and finishes from nearby furniture may bleed and stain flooring.
  • In the first 48 hours, mold can begin to grow. You may start noticing a musty odor. Paint on waterlogged walls may begin to blister.  
  • In the first week, water damage can significantly affect your home's drywall, flooring, and subflooring, as well as potentially corrode metal surfaces in your laundry room. Electrical systems might be vulnerable due to moisture exposure.
  • After more than a week, professional mitigation is a must for restoring your home. Demolition of some structural materials may be necessary to return it to a safe condition. 

How Does SERVPRO Dry My Kitchen After Water Damage?

If your laundry room area is small, SERVPRO techs can focus on moving affected furniture, like chairs and tables, to a different area of the home for cleaning with EPA-registered antimicrobial solutions and drying with air movers and dehumidifiers. Weep holes may be drilled to address moisture accumulation in and behind your walls, and exterior walls may need insulation temporarily removed. Porous insulation solutions like cellulose or cotton may need to be disposed of entirely to prevent the risk of mold proliferation in your home. 

SERVPRO of Los Gatos / Monte Sereno aids homeowners with service that makes their properties look, "Like it never even happened." You can call (408) 600-2020 at any time of the day or night to begin cleanup.

Click here for more information about Los Gatos.

How SERVPRO Remediates Smoke Damage in Los Gatos

3/23/2020 (Permalink)

SERVPRO restoration equipment inside storage facility We are equipped and always on call to remediate your fire damage emergency.

The Biggest Problem in This Los Gatos Home Was Not Fire Damage 

Sometimes the most significant challenge after a fire damage event in a home is not the charring but the smoke residues left behind. Unless they get cleaned properly, the potential spread or ruin structure or contents remains.  

When working on fire damage in a Los Gatos home, SERVPRO techs pay special attention to the scope of the loss, including where the residues and soot landed.  

Testing and Cleaning 

After a fire loss in a home, the techs remove items too charred for restoration. This assists in limiting the spread of soot and lowering the odors in the house. The techs test the smoke residues and choose cleaning agents contingent on the types of smoke and surfaces getting cleaned, which ensures that additional damage from incorrect cleaning methods does not occur.  

Typical Residue Cleaning Situations

There are two primary types of smoke damage left behind after a fire. The first is dry smoke, and it requires careful cleaning. Any wet cleaning product can drive this type of residue deeper into surfaces, so special care gets taken to lift it using dry cleaning sponges before the surfaces undergo further measures. Wet smoke tends to have a grip on whatever it is on and often requires the use of a solvent-based cleaner to lift it away. During the previously done testing, the techs choose the appropriate methods so the residues get lifted away without any marring of surfaces. 

Residues on Contents

Smoke residues on contents in the fire loss area get handled on a case by case basis. Several different methods are depending on the construction materials of the object. Non-porous items routinely get cleaned using the immersion method. This application immerses the item in a cleaning solution to remove the smoke and restore it to its pre-fire condition. Upholstery and fabric items such as window treatments get addressed on an individual basis due to the diversity of fabric types and dye methods. 

SERVPRO of Los Gatos / Monte Sereno at (408) 600-2020 brings professionalism, knowledge, and experience to local properties with fire damage. Using their advanced restoration methods, they make the fire loss, "Like it never even happened." 

More about Los Gatos.

Water Removal Los Gatos – Avoid Damage to Structures

3/20/2020 (Permalink)

SERVPRO equipment on the floor with carpet lifted, on the second floor of a home. There are solutions to your Los Gatos water damage, call SERVPRO today.

Water damage to your Los Gatos home has more to it than you realize.

Clients occasionally try to avoid removing moisture from their homes. Perhaps the household is too busy to deal with the disruption. Many are not aware of the potential damage that can be caused by water and moisture if the source is not removed and the structure dried. Some are concerned about the cost of having their home checked for moisture and the subsequent work needed to dry the home and make repairs.

SERVPRO provides water removal, moisture mitigation, and restoration services in Los Gatos and the surrounding areas. Our service people live in the community and follow IICRC standards for water removal and restoration. We work closely with your insurance company adjuster and can help with much of the administrative work associated with a claim. Our trucks, equipment, and technicians are available 24 / 7, and in most situations, we are on-site in less than 4 hours from the time of your call.

Long Term Exposure Can Cause Damage

Structural portions of your home exposed to water and moisture for an extended period may become infested with mold, the structure may lose support capabilities, and your family may experience health-related issues from mold even if it is inside walls. Mold begins multiplying after 48 hours. Why take a chance, call SERVPRO for professional help and avoid more expensive solutions later?

Address water leaks inside your home immediately. Repair the leak and begin efforts to remove pooled water. Mops and pails can help to remove much of the water, but clients should consider professional help, once moisture migrates into carpeting, underpadding, and inside walls.

SERVPRO can utilize weighted extractors to remove water from carpets and underpadding. Directed air movers can force air inside walls through small holes. We cut these small holes to force air into the wall or cavity to dry the area. We utilize moisture meters and infrared cameras to detect moisture inside walls and hard to reach crevices. We can dry your floor materials, walls, and structure quickly to avoid long term issues.

Call SERVPRO of Los Gatos / Monte Sereno at (408) 600-2020 for 24/7 service. We proudly serve Lexington Hills, San Jose, and surrounding areas. We're Faster To Any Size Disaster.

To find out more about Los Gatos, click here.

What to do About Water Damage in Your Los Gatos Home

3/10/2020 (Permalink)

"Contact us" SERVPRO has teams ready to help you 24/7. Give Us a call today!

SERVPRO Knows all the Steps to Repair Water Damage After your Property Suffers a Water Incident

Water streaming down walls and on to the floor from a leaky pipe in your bathroom wall is not the sight that most homeowners want to see when they wake up in the morning. As humans in a busy go-go-go world, we have routines engraved into us, and when they become disrupted, many people have a tough time adjusting. In these cases, professional assistance to deal with the damages can ease the impact on your routine. 

If you have water damage in your Los Gatos home, SERVPRO can assist you in the restoration process. We are available 24/7 and have an emergency response team that can assess the situation right away. The sooner you stop the leak and begin the cleaning and restoration process with professional assistance, the sooner you are back to your routine. 

SERVPRO professional restorers understand the importance of mitigating damages right away. The more prolonged moisture sits behind walls and on floors, the more likely it is to have secondary damages such as mold infestations and warped flooring that can cost both you and your insurance company as well as prolong the restoration process. 

Technicians have extensive training on restoration equipment ranging from luminometers to centrifugal air movers and when and how to use them. For instance, a luminometer (ATP) is for testing surfaces and water for organic contamination and is useful for bathroom leaks when the homeowner is unsure if the water is contaminated. If it is contaminated, technicians take more precautious and extensive measures to ensure the home is cleaned correctly. A centrifugal air mover helps direct air to a specific place within the home when drying wet surfaces. They also are knowledgeable about the appropriate use of chemical cleaning products such as mildew stats and biocides. 

SERVPRO is a premier home restoration company, priding ourselves in excellent results and extensive knowledge in the industry. We are also available to help at any time we are needed. For assistance, any time of day, any day of the year, contact the restoration specialists at SERVPRO of Los Gatos / Monte Sereno at (408) 600-2020. We make it, "Like it never even happened."

Learn more about Los Gatos.