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Winning Tactics for Commercial Damage Remediation in Los Gatos

10/31/2019 (Permalink)

restaurant bar with beer tap Water damage in a bar or restaurant is always a possibility. Have SERVPRO on speed dial for emergencies.

Call SERVPRO When Your Los Gatos Bar Suffers Water Damage 

Having your business interrupted by water damage is nothing any entrepreneur wants to suffer. However, developing a plan of action, in case of an emergency, is a wise choice for any business owner. Imagine a scenario where a pipe bursts on your property. What do you do? Whom do you call? Thinking ahead and making sure you have a general idea of what to do is the best thing that you can do for your property. 

Picture that the water supply line to one of the sinks, inside your bar, breaks and causes water damage to your Los Gatos property. Water spills out onto the floor and soaks the tile. The wall behind the sink becomes adequately soaked as well. In this situation, the best thing you can do to get your business back open as soon as possible is to call for professional help. 

Here at SERVPRO, we understand how vital your foot traffic is to you. A day closed is a day of revenue lost. For this reason, no matter what time the damage inside of your bar happens, we're open and ready to help you. Our schedule is your schedule. 

Our SERVPRO techs are highly trained and certified with the Institution of Inspection, Cleaning and Restoration (IICRC.) When you call us, we can rush to your location and get to work right away, using advanced equipment to help make our work go even faster. We can begin by removing any standing water using extractors and wet/dry vacuums. From there, we can help you take inventory of everything in the bar and then help you reach out to an electrician who can check to make sure the electronics behind your bar have not been damaged. 

From there, SERVPRO can bring in drying equipment, such as heaters, dehumidifiers, and axial fans, and set them up around the area. We use these tools to ensure that the moisture levels are returned to an adequate level. Once our work is done, we can return your bar to you, hopefully as if the damage never happened in the first place. 

If your business suffers sudden water damage, never wait. Communicate with SERVPRO of Los Gatos / Monte Sereno by dialing (408) 600-2020. No matter when you call, our techs are ready to help you. 

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Proper Drying Is Crucial After A Flood In Your Los Gatos Home

10/26/2019 (Permalink)

Mold and moisture buildup on wall of a house Drying a property fully helps eliminate many problems, including microbial growth.

Steps That Ensure Proper Drying After Flood Damage Affects Your Los Gatos Property

If your property floods, you can expect a myriad of issues. However, wet materials and contents are likely the most significant challenges you might face. Ensuring your property dries fully is, therefore, an essential step in the restoration of flood damage. You must perform several steps to achieve the intended outcome, which is why it is crucial to involve a professional restorer like SERVPRO.

Thorough Water Extraction
Standing water causes a significant percentage of the flood damage affecting your Los Gatos property. Faster removal paves the way for other drying processes and also limits the extent of secondary damages that occur. Extracting water requires the right equipment. Our SERVPRO crews carry a wide range of water removal pumps, including self-priming trash pumps that remove water mixed debris. We also remove carpets and other porous materials covering surfaces to minimize the amount of moisture left over after the extraction process.

Ventilating the Property
For contents and building materials to dry, the moisture they absorb from floodwaters must evaporate into the air. Ventilating the property helps improve the drying process by ensuring the humidity levels in the air do not reach saturation levels. Our SERVPRO technicians use different approaches to help ensure this. For example, instead of opening windows and doors in the name of ventilating the home, we prefer a closed system whereby we use air movers to boost evaporation and dehumidifiers to regulate the humidity levels. We also create drying chambers for areas such as hardwood floors, which might require special attention.

Managing the Level of Wetness in Materials
It is possible to leave the drying process halfway done unintentionally, which can have grave consequences later on.  Some materials might be dry on the surface while moisture is still trapped deep inside.  Instead of casual observation, our SERVPRO technicians use various moisture detection equipment, including moisture meters with probes, to verify that all materials are dry to average moisture levels. For example, we check whether the moisture level in wood drops to around 10%, which is standard dryness.

Drying a property fully helps eliminate many problems, including microbial growth. Call SERVPRO of Los Gatos / Monte Sereno at (408) 600-2020 to help deal with the moisture issues from flooding, “Like it never even happened.”

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Call Us For Expert Water Removal Services In Los Gatos

10/9/2019 (Permalink)

Air movers and LGR dehumidifiers working to dry the carpet in a home Air movers expedite the drying process and LGR dehumidifiers capture the airborne water vapor to help prevent more damage.

Can Los Gatos Water Removal Services Save Your Carpet After Emergency Water Damage?

The last thing anybody wants to come home to is a water-damaged house. Whether the damage comes from a leaky appliance or a hidden plumbing issue, water can spread quickly throughout your home, damaging the floors and carpets. SERVPRO responds to areas of carpet damage immediately, because without fast action it is less likely to be salvageable.

Carpet With No Pads

Also known as glue-down carpet, carpet with no pads is all surface and no depth. Our water removal services in Los Gatos address carpet damage with the use of specialized equipment. Light wands extract water from the surface, getting rid of pooled or residual moisture. Without a pad, the carpet is not as susceptible to sustaining permanent damage. In most cases, light wands are used with portable extraction units to make sure the water is removed efficiently.

Carpet With Pads

Professional-grade carpets need additional attention. SERVPRO technicians must pull up the carpeting and padding to see how deeply it has been affected by water. Moisture easily seeps down to the lowest levels of the carpet, causing damage over time. Light wands are not enough to extract water from a pad; instead, vacuum systems and deep extraction tools are employed, using motors and pumps to effectively remove what has deeply penetrated the material.

Types of Water

The potential to save your carpet relies heavily on the type of water that damaged it. There are three major categories of water damage: White Water, Gray Water, and Black Water. White Water is clean and uncontaminated, and can be removed from carpets safely. Gray Water is likely to be contaminated with elements such as dirt or urine. This can be effectively removed from carpets, but additional steps might need to be taken to sanitize the area before it is safe to be a part of the home again. Black Water is completely contaminated by fecal matter and hazardous materials. Carpet that has been damaged by Black Water must be removed completely and cannot be salvaged.

Do not let your carpet stay wet for too long. Depending on the type of water, our technicians can employ various techniques to restore your carpet back to its pre-damaged state. Contact SERVPRO of Los Gatos / Monte Sereno at (408) 600-2020 for expert water removal and restoration services.

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After A Water Damage Disaster In Your Los Gatos Home Call Our Professionals

10/1/2019 (Permalink)

interior of the house flooded with water Call (408) 600-2020 to have a solution to your commercial or residential needs.

WHY SERVPRO Should Be Your First Choice After A Water Damage Event In Los Gatos

Probably you might have asked yourself WHY SERVPRO is highly rated when it comes to performing water damage restoration. Having the necessary logistics in place to attend to every situation with the urgency it deserves is the main secret behind our success is. We understand how crucial it is to respond immediately, even to a simple water spill. As a result, we have a standby emergency call-line that residents of Los Gatos can use to get in touch at any time of the day.

The use of advanced procedures and equipment during water damage restoration in Los Gatos explains WHY SERVPRO is a top choice. For instance, we can determine the presence of hidden moisture thought the use of moisture detectors. By using portable water extractors, we can quickly extract standing water from your property and prepare it for thorough drying and cleaning. We can also use appropriate sanitizing agents and deodorizing techniques to guarantee the safety and comfort of the home.

Having sophisticated and modern-day equipment is not enough to guarantee and successful restoration process. It explains why our SERVPRO technicians undergo advanced training that gives them substantial hand-on-experience. From the acquired experience, we can return your property to its preloss state using the shortest time possible. Remember, we have encountered such incidents before, and such expertise gives us an upper hand when dealing with similar events.

There is no better thing like being served by a service provider who understands the location so well. As a strategically positioned Franchise, we know the area so well - something that enables to be Faster to Any Size Disaster. Since we understand every failure is unique, we have to document everything as we analyze every situation to come up with the best restoration solution possible. We have the experience to work with the various insurance providers, which means the claims process cannot be stressful for you. We go as far as managing the insurance process and the related paperwork.

SERVPRO of Los Gatos / Monte Sereno is a locally owned business that works around the clock to serve all local communities. Call (408) 600-2020 to have a solution to your commercial or residential needs.

For more about Los Gatos click here.

How SERVPRO Removes Water from Hidden Cavities Inside Your Los Gatos Home

9/30/2019 (Permalink)

SERVPRO Injecti-Dry equipment drying inside of walls We drilled holes into the baseboard and used our InjectiDry System to remove water collecting inside the wall cavity.

Why SERVPRO Tops the List for Water Removal in Los Gatos 

One of the most common reasons a Los Gatos homeowner calls us for assistance is an appliance malfunction or a supply line break. Seemingly simple, these routine mishaps can change from an inconvenience to a disaster if not mitigated and remediated immediately and professionally. If the leak occurs while you are away at work or overnight hundreds of gallons of water can flow across your floors and seep into building cavities and down steps and walls. 

Water Location and Moisture Levels Are Key 

Ironically the original site of the incursion might need little in the way of water removal. Your Los Gatos home has many recesses where water migrates. Our team needs to employ sensitive moisture meters and infrared imaging technology to locate hidden caches of standing water and elevated levels of moisture in structural components. We also test the moisture levels of unaffected building materials in other spaces in your home to help establish drying goals. Proficiency in these procedures is why homeowners reach out to our professionals. 

Residential Properties Trap Moisture in Many Places 

When our crews discover water migrated into cabinets, behind walls, under floors, or in ceilings, we know we cannot wait for the moisture to drain or dry on its own. Water is corrosive, progressively damaging to most building materials. Moisture that lingers more than 24 to 48 hours also exposes a structure to a significant risk of mold growth and damage.

Controlled Demolition Assists Mitigation

Creating access for water extraction and efficient structural drying can require removal or modification of some building materials. Terms like flood cuts and weep holes describe ways our crew members open areas and devise strategies to release water and permit warm air to promote drying. SERVPRO technicians have the training and experience to cut away sections of drywall and drill holes in bulging ceiling tiles, paint or wallpaper, or mortar joints. These expertly performed tasks cause minimal damage that is straightforward for us to help you arrange to restore after water removal and drying completes. 

Training and experience are why SERVPRO of Los Gatos / Monte Sereno delivers successful and consistent water removal and drying services. Call (408) 600-2020 for a reliable response.

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We Make Your Los Gatos Home Safe To Live In Again After A Fire

9/30/2019 (Permalink)

Kitchen covered in soot and smoke damage after a fire Fire damage in this home’s kitchen started as a grease fire on the stovetop. We had the right equipment for the cleanup and repair of the kitchen.

What Makes Soot a Hazard to Los Gatos Homes?

Soot is a nuisance after a fire in your Los Gatos home. As troublesome as it can be to remove it altogether, there are also ways that its presence can be a hazard to the health and wellbeing of those exposed. With how fine of matter soot is in the environment, one of the most significant risks it presents is to those breathing in these particulates. While the residue is primarily carbon produced when combustion does not complete, it can also be rife with acids, chemicals, and other potentially toxic substances.

As leading recovery specialists in the area, we know how to address all types of fire damage in Los Gatos properties. We have a roster of trained professionals accredited through the Institute of Inspection, Cleaning and Restoration Certification (IICRC) in many areas. We have Fire & Smoke Restoration Technicians (FSRT), Odor Control Technicians (OCT), Carpet Cleaning Technicians (CCT), and Upholstery & Fabric Cleaning Technicians (UFT.) Each of these niches of fire recovery plays a role in removing soot and smoke effects permanently.

Our SERVPRO team has specific training in addressing present soot conditions and removing this residue from surfaces and contents throughout the home. While many of your belongings can get focused treatment and cleaning with our content management team off-site, we do have strategies to help clean surfaces like countertops, walls, and other installed fixtures. The faster we can address these conditions, the less the acidic nature of soot residue can damage the substrate of hosting materials.

Chemical sponges and HEPA-filtered vacuums are vital elements to our battle with soot. Many homeowners have discovered how easily this residue can smear, staining the surface beneath and making it impossible to restore fully. To prevent unnecessary tear-out and reconstruction of affected materials and surfaces, trust in the fire recovery specialists we dispatch to your address.

No matter how a fire starts or spreads throughout your property, you need to know how to get your home back to preloss condition. Our SERVPRO of Los Gatos / Monte Sereno team has the experience and equipment to make all fire loss effects “Like it never even happened.” From soot removal to deodorization, we are here to help however you need by calling (408) 600-2020.

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Take The Stress Out Of Storm Damage Remediation In Los Gatos

9/30/2019 (Permalink)

flooded modern bedroom When flooding and flood damage happens in your home, seek higher ground. Then contact SERVPRO for water removal and remediation services.

Why Wait for Professionals after Flood Damage in Your Los Gatos Home Yet Time is Critical

Flooding incidents can happen when least expected. Even when anticipated, the scope of damage can devastate you. Time is a critical factor during flood damage events because the longer a property remains submerged, the more damages occur. Although you might feel pressed to take actions to save your property, there are reasons why you might want to wait for professional help.

Incidents like flood damage affecting your Los Gatos home not only ruin your home but also lead to third party damages. These might include issues like vandalism and damage by weather elements from openings created during the main event leading to flooding. Instead of burdening yourself with intricate tasks such as cleanup, securing your property is one task you can focus on as you wait and make a difference. You can turn off power mains and seal any openings you find which might allow small animals or even people into your house. Taking such actions prevents unnecessary third party damages.

You might want to venture into your stricken house to save valuable contents or even check the extent of damages. However, entering a house after flooding is dangerous for several reasons including compromised structural integrity, presence of contaminants, and even small but dangerous animals seeking shelter in your property.  Professionals can assess the situation before entering the house to determine how safe it is. Our SERVPRO technicians also have various PPE, Personal Protective Equipment, including rubber boots, hard hats, rubber gloves, and other gear. They can, therefore, enter the flooded property with minimal risk.

Most of the tasks needed to restore the property to its preloss state require sufficient resources to carry out properly. For example, the contamination and soiling of surfaces might not go away easily. Our SERVPRO technicians rely on equipment such as pressure washers to remove sludge and mud. We also perform controlled demolition to removed contaminated materials such as drywall panels and carpets to ensure no traces of contamination remain.

A bungled restoration process after flooding can have long-term implications. Call SERVPRO of Los Gatos / Monte Sereno after an incident at (408) 600-2020 to help clean up and rebuild, "Like it never even happened."

Click here to learn more about Los Gatos.

SERVPRO Uses Advanced Equipment to Fight Water Damage in Your Los Gatos Home

8/23/2019 (Permalink)

Couple Using Bucket For Collecting Water Leakage From Ceiling Water damage can inundate your entire home if not treated properly. Call the professionals at SERVPRO for remediation assistance.

Residential Water Damage Restoration In Los Gatos

Life along the Lexington Hills and the Sierra Azul is pretty nice for Los Gatos residents. The weather is a little cooler than much of the surrounding area, and the cost of living is still fairly reasonable. Even disasters are fairly rare, compared to the rest of the state, with water intrusions usually happening thanks to a broken pipe or an old appliance finally giving up. 

Thanks to such mundane sources, Los Gatos water damage is ‘clean’ or uncontaminated by dirt or other particles. That means SERVPRO response teams can restore the home to its original condition without concern over a possible health risk to team members and residents. 

Team specialists begin with removing standing water to stop property, absorbing any more moisture, which slows and stops further damage. Removal also exposes surfaces underwater to the air, which starts the normal evaporation process of drying them. Specialists can augment this process by increasing air circulation in the home using a series of fans at entrances and exits.

Evaporation takes too long for carpets, so SERVPRO team members use extraction wands to dry them. If there is a pad underneath, specialists lift the carpet after extraction, roll it out of the way, and dispose of it. Pads disintegrate quickly after getting wet and are far cheaper to replace than to attempt to dry them. If the floors remain damp, specialists dry it with fans and air movers 

Before laying in a new pad and stretching the carpet back in place, specialists examine the baseboards and walls to see if they absorbed water. If it looks probable, they remove the floor trim and drill a small hole into each affected wall panel. If this does not dry the wall and the space behind it quickly enough, team members use other devices in our equipment inventory to speed up the process to avoid demolition, disposal, and replacement of the soaked and crumbling panels. 

SERVPRO of Los Gatos / Monte Sereno. If you need help removing water from and restoring your home here or in Cambrian Park, Lexington Hills, and San Jose, call our office anytime and any day, at (408) 600-2020 to begin the process of restoring your home.

Click here to learn more about Los Gatos. 

We Have State Of The Art Equipment To Restore Your Los Gatos Home After A Fire

8/7/2019 (Permalink)

We are prepared to assist you 24/7. Our highly skilled and IICRC certified crew is the best in the industry and can restore your fire damaged home.

Necessary Cleaning Actions after Wild Fire Damage in Your Los Gatos Home

Wildfires like the ones experienced in Northern California during the 2018 season are very destructive and usually raze homes in their path to the ground. If your home is not in the direct path, but in the vicinity, you still have to contend with secondary damages because such fires produce thick smoke spread widely by strong winds. The restoration process from such incidents mostly involves cleanup. Our professional restoration services can help. 

The intensity of the wildfires means it reduces most materials it affects to ash. Restoring forest fire damage in your Los Gatos home, therefore, means you have to deal with soot as well as ash. While most of these residues are deposited on surfaces, some remain suspended in the air where they can cause respiratory problems or settle on cleaned surfaces. Our SERVPRO technicians run Air Scrubbers with HEPA filters at the loss site to capture any particulate matter suspended in the air.  

Different materials in your house are wooden, and due to its porous nature, wood readily absorbs soot. Some of the wooden materials such as joists and other structural supports are unfinished which complicates the cleanup process further. Pressure washing can help deal with the residues deposited on such surfaces, although there is a risk of water damage if the excess moisture is not addressed. Our SERVPRO crews carry out steps to dry the affected areas after the cleaning. We might also encapsulate the unfinished wood by painting or applying varnish to counter any effects of soot remnants after fire damage

Upholstery items and carpets tend to collect soot and other residues easily. Failure to clean them properly can lead to staining, and the smoky odor in the house can linger over extended periods. HEPA vacuuming such materials helps remove most of the loose residues. Shampooing and drying synthetic carpets might be necessary to remove oily soot in case it has a chance to set in. Our SERVPRO technicians also use specialized upholstery cleaning machines which apply water-based solutions for wet cleaning or solvents for dry cleaning. 

If secondary damage from smoke makes your Monte Sereno, Cambrian Park or Lexington Hills home uninhabitable, SERVPRO of Los Gatos / Monte Sereno can help. Call us any time at (408) 600-2020. We’re Faster To Any Size Disaster. 

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Repair or Replace Fire Damaged Possessions- SERVPRO of Los Gatos can Help You Make Those Decisions

7/29/2019 (Permalink)

Even heavy duty metal tools can become damaged beyond repair in a fire. SERVPRO can help you determine which items to repair or replace.

Not Everything is Repairable After Fire Damage in Los Gatos

Not everything in your home needs replacing after fire damage strikes. Depending on the severity of the situation, you may be able to restore or refurbish almost everything in the affected area. However, some belongings may be too far gone to repair, even with the help of a professional damage restoration company like SERVPRO. Take a close look at your belongings to determine whether or not it is worth repairing over replacing them.

Tools, Metal, and Mechanical Parts

Fire damage in Los Gatos can reach any part of your home, including the garage, tool shed, or other storage areas. When metal parts and tools get touched by flames, they usually come out all right. Applying some non-water-based cleaning products and polishes to metallic objects can remove most damage residues.  The cleaning also helps to identify areas that may be permanently damaged rather than temporarily dirtied. However, if you notice any warping, shrinkage, or cracks in the metal, that may be a sign to throw out the part and find a replacement. Metal that has expanded or melted under high temperatures is non-repairable, and if these contortions impede the functionality of the item, they are non-salvageable.


Most fire-damaged electronic items are non-repairable without spending significant amounts of money. Fire damage to circuit boards and sensitive components require care from specialists who may charge substantial fees.  At this point, it is more cost-effective to replace the item. However, often painting surface-level damages or adding replacement part from the manufacturer can repair the item and mask damages. If you're unsure about whether or not the electronic items in your home are repairable, try calling in a SERVPRO inspector.


Restoration of many types of fire damaged fabrics and clothing occurs through power washing in high-end washing machines. Make sure to set the cycle on the most intense settings possible and use scented detergent products to eliminate as much of the smoke odor as possible. Some items may need to be hand-washed, so be sure to read the washing instructions on each article of clothing before throwing them into a machine.

If you want to bring in a professional company to handle fire damage mitigation and restoration for you, call SERVPRO of Los Gatos / Monte Sereno at (408) 600-2020. We stay ready 24/7 to respond to local emergency calls for help.

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