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How SERVPRO Remediates Smoke Damage in Los Gatos

3/23/2020 (Permalink)

SERVPRO restoration equipment inside storage facility We are equipped and always on call to remediate your fire damage emergency.

The Biggest Problem in This Los Gatos Home Was Not Fire Damage 

Sometimes the most significant challenge after a fire damage event in a home is not the charring but the smoke residues left behind. Unless they get cleaned properly, the potential spread or ruin structure or contents remains.  

When working on fire damage in a Los Gatos home, SERVPRO techs pay special attention to the scope of the loss, including where the residues and soot landed.  

Testing and Cleaning 

After a fire loss in a home, the techs remove items too charred for restoration. This assists in limiting the spread of soot and lowering the odors in the house. The techs test the smoke residues and choose cleaning agents contingent on the types of smoke and surfaces getting cleaned, which ensures that additional damage from incorrect cleaning methods does not occur.  

Typical Residue Cleaning Situations

There are two primary types of smoke damage left behind after a fire. The first is dry smoke, and it requires careful cleaning. Any wet cleaning product can drive this type of residue deeper into surfaces, so special care gets taken to lift it using dry cleaning sponges before the surfaces undergo further measures. Wet smoke tends to have a grip on whatever it is on and often requires the use of a solvent-based cleaner to lift it away. During the previously done testing, the techs choose the appropriate methods so the residues get lifted away without any marring of surfaces. 

Residues on Contents

Smoke residues on contents in the fire loss area get handled on a case by case basis. Several different methods are depending on the construction materials of the object. Non-porous items routinely get cleaned using the immersion method. This application immerses the item in a cleaning solution to remove the smoke and restore it to its pre-fire condition. Upholstery and fabric items such as window treatments get addressed on an individual basis due to the diversity of fabric types and dye methods. 

SERVPRO of Los Gatos / Monte Sereno at (408) 600-2020 brings professionalism, knowledge, and experience to local properties with fire damage. Using their advanced restoration methods, they make the fire loss, "Like it never even happened." 

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Water Removal Los Gatos – Avoid Damage to Structures

3/20/2020 (Permalink)

SERVPRO equipment on the floor with carpet lifted, on the second floor of a home. There are solutions to your Los Gatos water damage, call SERVPRO today.

Water damage to your Los Gatos home has more to it than you realize.

Clients occasionally try to avoid removing moisture from their homes. Perhaps the household is too busy to deal with the disruption. Many are not aware of the potential damage that can be caused by water and moisture if the source is not removed and the structure dried. Some are concerned about the cost of having their home checked for moisture and the subsequent work needed to dry the home and make repairs.

SERVPRO provides water removal, moisture mitigation, and restoration services in Los Gatos and the surrounding areas. Our service people live in the community and follow IICRC standards for water removal and restoration. We work closely with your insurance company adjuster and can help with much of the administrative work associated with a claim. Our trucks, equipment, and technicians are available 24 / 7, and in most situations, we are on-site in less than 4 hours from the time of your call.

Long Term Exposure Can Cause Damage

Structural portions of your home exposed to water and moisture for an extended period may become infested with mold, the structure may lose support capabilities, and your family may experience health-related issues from mold even if it is inside walls. Mold begins multiplying after 48 hours. Why take a chance, call SERVPRO for professional help and avoid more expensive solutions later?

Address water leaks inside your home immediately. Repair the leak and begin efforts to remove pooled water. Mops and pails can help to remove much of the water, but clients should consider professional help, once moisture migrates into carpeting, underpadding, and inside walls.

SERVPRO can utilize weighted extractors to remove water from carpets and underpadding. Directed air movers can force air inside walls through small holes. We cut these small holes to force air into the wall or cavity to dry the area. We utilize moisture meters and infrared cameras to detect moisture inside walls and hard to reach crevices. We can dry your floor materials, walls, and structure quickly to avoid long term issues.

Call SERVPRO of Los Gatos / Monte Sereno at (408) 600-2020 for 24/7 service. We proudly serve Lexington Hills, San Jose, and surrounding areas. We're Faster To Any Size Disaster.

To find out more about Los Gatos, click here.

What to do About Water Damage in Your Los Gatos Home

3/10/2020 (Permalink)

"Contact us" SERVPRO has teams ready to help you 24/7. Give Us a call today!

SERVPRO Knows all the Steps to Repair Water Damage After your Property Suffers a Water Incident

Water streaming down walls and on to the floor from a leaky pipe in your bathroom wall is not the sight that most homeowners want to see when they wake up in the morning. As humans in a busy go-go-go world, we have routines engraved into us, and when they become disrupted, many people have a tough time adjusting. In these cases, professional assistance to deal with the damages can ease the impact on your routine. 

If you have water damage in your Los Gatos home, SERVPRO can assist you in the restoration process. We are available 24/7 and have an emergency response team that can assess the situation right away. The sooner you stop the leak and begin the cleaning and restoration process with professional assistance, the sooner you are back to your routine. 

SERVPRO professional restorers understand the importance of mitigating damages right away. The more prolonged moisture sits behind walls and on floors, the more likely it is to have secondary damages such as mold infestations and warped flooring that can cost both you and your insurance company as well as prolong the restoration process. 

Technicians have extensive training on restoration equipment ranging from luminometers to centrifugal air movers and when and how to use them. For instance, a luminometer (ATP) is for testing surfaces and water for organic contamination and is useful for bathroom leaks when the homeowner is unsure if the water is contaminated. If it is contaminated, technicians take more precautious and extensive measures to ensure the home is cleaned correctly. A centrifugal air mover helps direct air to a specific place within the home when drying wet surfaces. They also are knowledgeable about the appropriate use of chemical cleaning products such as mildew stats and biocides. 

SERVPRO is a premier home restoration company, priding ourselves in excellent results and extensive knowledge in the industry. We are also available to help at any time we are needed. For assistance, any time of day, any day of the year, contact the restoration specialists at SERVPRO of Los Gatos / Monte Sereno at (408) 600-2020. We make it, "Like it never even happened."

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Some Warning Signs of Commercial Flood Damage Remediation Problems in Los Gatos

2/29/2020 (Permalink)

modern restaurant Make sure that your patrons don't find a new place for their celebrations. Contact SERVPRO for flood damage remediation efforts.

Don’t Let Commercial Flood Damage in Your Restaurant in Los Gatos Become a Nightmare

When you run a restaurant, the last thing you want to face is any disaster or flooding. You have hungry patrons counting on you as well as employees that need to work to support themselves. The faster that you get back up and running after commercial flood damage, the better. This is where our team of skilled technicians at SERVPRO can help to make sure that food preparation and customer traffic can resume as promptly as possible. 

Commercial flood damage in your Los Gatos restaurant can move quickly, migrating throughout the entire main level of the property. The main objective of mitigating a flood loss event is to limit migration and protect as many areas as possible. Be proactive by calling SERVPRO to the scene so that we can start with an immediate assessment followed by a plan of action.

Substantial risks come along with natural flooding, which calls for the help of trained professionals to ensure smooth mitigation. With gray water (category 2) and black water (category 3), each type of water poses significant threats in the form of bacteria and contamination. In order to limit risk in your building, we utilize controlled demolition and specialized reconstruction efforts to address exposed porous materials. Such materials we remove include wooden furniture and fixtures, drywall, and carpeted areas to ensure contamination does not spread.

Our restoration specialists work closely with SERVPRO in-house commercial contractors to deploy our trusted water loss mitigation efforts. We take the time to pack out and clean items like tables, chairs, booths, and other furnishings so that the demolition and reconstruction go off without a hitch. 

It is our primary goal to get your restaurant back up and running, so we move quickly to remove water with high-powered pumps and vacuums. We also use industrial-strength drying equipment like air movers and dehumidifiers to ensure all moisture is removed from the property. Thermal imaging tools help us determine any areas of lingering moisture before we wrap up the restoration with a thorough cleaning and disinfecting. All of this is done to give your restaurant a clean bill of health so that you can resume daily business.

When you need help with commercial flood damage, our team at SERVPRO of Los Gatos/Monte Sereno is ready to get to work. Call us when you need us at (408) 600-2020, and we can get to work as soon as possible!

Click here for more information about Los Gatos.

Flood Damage Los Gatos – Entire Bottom Floor

2/18/2020 (Permalink)

Carpet removal Storm damage in your Los Gatos home? Don’t let moisture take over, call SERVPRO right away.

Some of SERVPRO’s Flood Damage Mitigators Steps to Restoring Your Home After Flood Damage

Torrential downpours can cause a great deal of flash flooding. Storm drains, and channels cannot handle the massive amounts of water that cascades down streets and often into homes. Depending on the elevation, the entire bottom story of a home may flood with water. Two-story homes at least have some space for homeowners to place themselves out of harm's way.

SERVPRO has provided flood damage restoration services in Los Gatos and surrounding areas for many years. We are available on a 24 / 7 basis to respond to our client's needs and help recover from devastating disasters. We have the equipment and trained team members to remove the water, dry, and clean your home.

Flood Cuts and Carpet Removal

Floodwaters contain many hazards; some are biohazards, while others may be chemical. These hazards can be dangerous to human health, and we urge clients to protect themselves in flooded areas. SERVPRO initially makes an assessment and prepares a plan to deal with the damage from the floodwaters.

We remove the water and any debris carried into the home. Next, we remove all carpeting and items damaged beyond repair. We make flood cuts several inches above the high water mark on your walls. The damaged drywall is removed, and any water and moisture that penetrated the wall are removed.

Tiled floors and all other hard surface items are cleaned and decontaminated. Spaces under the floor and inside cupboards, as well as crevices, are checked for moisture and contamination. If water is detected, SERVPRO can drill holes to access the area. We pump the water out, and we use specialized vacuums and drying equipment to dry these hard to reach spaces completely.

We aim to clean, dry, and restore your home to its preloss conditions, "Like it never even happened."

Call SERVPRO of Los Gatos /Monte Sereno at (408) 600-2020 for 24/7 service. We proudly serve Cambrian Park, Lexington Hills, and surrounding areas. We're Faster To Any Size Disaster.

Learn more about Los Gatos.

We Can Help You with Kitchen Disasters by Eliminating the Effects Fire Damage Makes in Your Los Gatos Apartments Kitchen

2/12/2020 (Permalink)

Stovetop on fire Your homes fire damage needs SERVPRO's tools and reliability. Call us anytime at (408) 600-2020.

Fire Damage In Your Los Gatos Home Requires Professional Assistance For a Successful Restoration

No matter what kind of cuisine is your family’s favorite, accidents can happen when cooking a meal in Los Gatos. When such accidents involve food that caught on fire, more than dinner ends up ruined. The pot or skillet might never come clean enough to use again, the walls and ceiling now have thick, black, greasy soot coating them, and the acrid, clinging scent of burnt food starts to invade the rest of your home.

We can take the current state of your home in Los Gatos, mitigate the fire damage, and restore everything, so you feel, “Like it never even happened.” Starting with cleaning soot from walls, blinds, windows, ceilings, floors, and countertops, we remove a large portion of what causes burnt smells. 

Many materials in modern houses burn quickly, catching fire easily, and helping spread the flames. Because of this, oftentimes, a great deal of structural damage occurs. We can replace such materials, but this portion of the restoration work must wait until cleanup, drying out of firefighters’ water, and deodorization takes place. We take measurements of the materials as we remove them to help keep costs as low as possible while still ensuring that all necessary building materials are ready when needed.

With fire damage, the smoke damage that occurs can range from soft and flaky, which is fairly easy to remove, to greasy, and more difficult to clean away from surfaces. Smoke from cooking is more often oily and sticks to surfaces, requiring us to use solvents and other cleaning agents to reveal surfaces below. During this time, we also check for damage from the heat, which can cause blistering on painted surfaces.

When firefighters use water to put out a fire, a lot of the water ends up in the air, first starting out as steam and then condensing farther away, on cooler surfaces. We use different measures to remove this moisture and dry the interior of your residence, making the rest of the repairs possible. 

Deodorizing your kitchen alone may not suffice. Smoke particles travel throughout your property, just as the steam did. Even if you extinguished the fire yourself before it grew too large and required the fire department, both smoke and water could spread farther than you might realize. We use different deodorizing methods to ensure that the entire odor problem is under control.

SERVPRO of Los Gatos / Monte Sereno is near Cambrian Park, serving Lexington Hills and San Jose. When fire damage ruins any part of your residence, call us at (408) 600-2020, year-round, 24/7.

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Los Gatos Water Loss Recovery from Scoping to Completion--Count on SERVPRO

1/27/2020 (Permalink)

second floor drying with gear and picked up carpet Water Damage Cleanup, Drying, and Restoration--from the Basement to the Second-Floor in a Los Gatos Home--SERVPRO Answers the Call

Water Damage Restoration in Los Gatos

Water restoration can either be easy and straightforward or involve rebuilding certain sections or your Los Gatos home. The process of restoring your house into its pre-damaged condition entails water removal, decontamination, and drying. These processes should be handled by trained, skilled, and experienced water damage professionals. In the case of water damage in Los Gatos, it is important to act fast to reduce losses and associated health risks. For instance, moisture and standing water facilitate the growth of bacteria and mold, while prolonged exposure to these conditions can cause health effects.

SERVPRO is a reputable water damage restoration company in Los Gatos. We have been offering cleanup and recovery services to residential and commercial property owners at affordable costs for many years. The process of restoring a water-damaged home to its pre-damaged condition starts with thorough research followed by the replacement of the floor, walls, and ceilings if needed. The extent of damage can determine the cost of restoration and the amount of time needed. Our professionals are highly trained, experienced, fully insured, and have met the Institute of Inspection, Cleaning and Restoration Certification (IICRC) standards. As a trustworthy restoration company, we have an A+ Better Business Bureau (BBB) ratings and positive reviews from our previous clients.

The Steps We Follow in the Restoration Process

Step 1: Inspection – knowledgeable SERVPRO personnel, a project manager or a crew leader, inspect your home to determine the class and category of the water damage.

Step 2: Water removal – to remove water, we use high tech pumps and vacuums. The type of equipment we use depends on the water damage extent and size of your home.

Step 3: Drying – drying and dehumidification follows after absorbent surfaces and standing water have been carefully vacuumed. Drying removes any remaining moisture, and it can take from a day to a week or more.

Step 4: Cleaning – We clean and sanitize personal items to prevent the growth of mold and bacteria. Soft items like draperies, clothing, and carpeting washed using high-grade, formulated products.

Step 5: Restoration – finally, the restoration process involves replacing materials or restoring them to preloss condition, "Like it never even happened."

Our investment in top-notch equipment and training professionals is why SERVPRO of Los Gatos is a leading restoration company in the area. Contact us at (919) 790-1222 for 24/7 service.

Tackling the Water Damage in Your Los Gatos Commercial Space

1/21/2020 (Permalink)

Drywall cut from a wall with SERVPRO equipment on the floor. Your Los Gatos water damage can take a toll on your business, let us remove the stress off your plate.

Let SERVPRO help you through your Los Gatos commercial water loss, we will show you the way.

You already have a lot on your plate when running your business, so the last thing you need is to think about delegating tasks when faced with water damage. Because an unexpected disaster can happen at any time, you will find that keeping SERVPRO’s contact information handy ensures that you get the timely results you need. 

Commercial water damage in Los Gatos is one of the most common disasters that impacts local businesses. SERVPRO utilizes an Emergency READY Profile Plan--ERP-- to help you speed up the restoration process. Once this Plan is put into place, we have an open line of communication so that we can serve your business best throughout the crisis.

It is vital to spring into action to begin drying after a flood or water leak in your commercial space. Damp conditions eventually destroy building materials that could have otherwise been salvaged if addressed sooner. SERVPRO technicians remove any standing water after your commercial space suffers water loss. 

If you had a leak with your plumbing, we refer to the ERP to determine the best openings and entryways for using extraction equipment, dehumidifiers, and air movers. Proper placement enhances performance levels, helping SERVPRO technicians ensure that the air, structural materials, and all contents are dried adequately.

In addition to extraction equipment and water removal tools, our technicians use a variety of devices to detect, measure, and remove moisture throughout your commercial space. No moisture must be left behind, as it can create the perfect climate for dangerous mold and mildew growth. Along with moisture detection and restoration, we leave no stone unturned and make sure that all surfaces are thoroughly disinfected after the drying process is complete.

Do you need to make sure that your commercial space gets back to normal quickly after getting hit with water damage? There is no task that is too big or too small for our trained experts at SERVPRO of Los Gatos. Once you call us for emergency service at (408) 600-2020, we send out a team as quickly as possible to start the assessment and restoration process.  

To see more about Los Gatos, click here.

How to Handle Water Damage Challenges in Los Gatos With Ease

1/5/2020 (Permalink)

puddle of water on living room floor Regardless of the type of flooring that sustained the water damage, contact team SERVPRO for effective remediation services right away.

Better Handling of Unexpected Water Damage Incidents in Los Gatos  

Water spills are expected to cause damage if materials in the affected area are porous or susceptible to water damage in other ways. Water loss incidents readily damage carpets, wood, and composite materials, but vinyl and ceramic or stone tiles can withstand the effects of such incidents. However, damages can affect the resilient materials too.

Damage to Vinyl Floors

You might not feel worried about water damage in your Los Gatos home if you have a vinyl floor because the moisture does not affect the material. However, depending on how the Vinyl Composite Tiles are installed, problems may develop. The two standard installation methods are gluing-down or snapping them together. Moisture can affect the adhesives holding down the tiles damaging the floor. Our SERVPRO technicians use non-penetrative moisture meters to check for the presence of moisture below the surface. We also check whether the glues holding the tiles may contain asbestos.

Signs of Trouble

Damages to such floors manifest in different ways. For example, when water migrates through vinyl tiles installed over concrete, it comes up with a chalky residue. For tiles installed over particleboard, plywood, or Celotex underlayment, you might notice an increased occurrence of squeaking because of warping or other imperfections on the subfloor. In most cases, our SERVPRO technicians have to replace the tiles in the affected areas and dry the subfloor.

Damage to Stone and Ceramic Tile

Ceramic tiles are made from a wide range of materials, including stone, glass, or ceramic. There are other varieties like quarry tiles and Terra Cotta. Damage to such floors depends on the underlying subfloor. If there is moisture intrusion, there might be a need to remove the tiles to take care of the subfloor. Alternatively, our SERVPRO technicians use specialized drying procedures, which rely on high temperatures and low humidity. We can use a negative pressure system or drying mats.

Water can damage the unexpected in your Monte Sereno, Cambrian, or ParkLexington Hills home. Call SERVPRO of Los Gatos / Monte Sereno at (408) 600-2020 to help manage such an incident, "Like it never even happened."

Click here for more information about Los Gatos.

Residential Flood Damage in Los Gatos

12/29/2019 (Permalink)

flooding caused damage to home Contact SERVPRO of Los Gatos / Monte Sereno at (408) 600-2020.

Using Quiet Electric Submersible Pumps for Residential Flood Damage in Los Gatos

Flooding can have a debilitating effect on your everyday life. In the worst-case scenarios, you may even have to temporarily relocate during restoration if the structure of your home becomes unsafe or is at risk of further flooding. However, it is often possible to stay in your home while recovery takes place. Staying in the property can pose its problems as water removal equipment, and drying procedures can be noisy. It can stretch beyond a month to get your home back to the way it was before the flood.

Most homeowners seek out professional flood damage restoration services here in Los Gatos. Local providers have an advantage as they can arrive at the property quickly and return regularly to measure the effectiveness of the drying procedure. One drawback of using regional companies is that they may lack the resources, equipment, or expertise to perform their role to your standards. At SERVPRO, we use local technicians with the backing of national resources. By doing so, we can provide qualified technicians with state-of-the-art equipment to this community.

Pumping standing water out of your home is an essential mitigation task. Water migrates, it is heavy, and it can absorb into materials or degrade with long-term exposure. All of these factors can lead to permanent losses in your home. However, there is a litany of different pumping equipment, with each one having its benefits and drawbacks. Being able to choose the correct equipment for the right job can speed up a restoration service. SERVPRO technicians stock self-priming trash pumps, high-pressure pumps, and electric submersible pumps.

In flooding scenarios, the most common pump we use is the electric submersible pump. Electric submersible pumps are useful because they do not suffer from suction lift limitations. These pumps are waterproof and adaptable, coming in either portable or truck-mount. For a homeowner, electric submersible pumps are the least invasive. Electric motors are significantly quieter than petrol motors; however, if there are solids, we may need to use trash pumps to get the job done.

We aim to get your property back to its best with minimum inconvenience to you. Contact SERVPRO of Los Gatos / Monte Sereno at (408) 600-2020.

For more about Los Gatos click here.