Recent Posts

Can Homeowners Prevent a Leaky Skylight?

9/23/2020 (Permalink)

two skylights set in a shingled roof Skylights in Monte Sereno Roofs Often Leak. What to Do? Call SERVPRO for Water Damage Cleanup and Restoration. "Like it never even happened."

Monte Sereno Residents Can Prevent Skylight Leaks with a Few Simple Precautions

Monte Sereno is a unique city with just over 3,000 residents. It has no commercial zoning and is primarily single-family dwellings. Like many Californians, the residents are sun lovers. Skylights allow sunshine into homes but can also have a problem with leaking.

How Difficult is it to Repair a Skylight Leak?

Skylights are a beautiful part of many homes. They can increase the value of the home while letting light shine throughout the house. But if they are not sealed properly, they can become a homeowner’s nightmare. Skylights can sometimes be challenging to repair when there is moisture seepage. The older the skylight, the more likely it is to have problems. Newer built products are less likely to leak, but it can still occur. This can lead to the need for professional water mitigation services in Monte Sereno. Signs you may have water damage can include:

  • Dripping from the skylight
  • Discoloration of the drywall around it
  • Water stains on the ceiling or walls
  • Nearby ceiling tiles crumbling
  • Musty smell or physical signs of mold in the area

Finding the source of water is vital. There can be many reasons for a leaking skylight.

Check the Roof

It is possible that the skylight might not be the problem; it could be your roof. The moisture caused by the weather could be infiltrating damaged roof tiles. Having your roof inspected annually for loose or damaged shingles can help prevent this problem.

Improper Sealing May Be the Issue

This is one of the typical reasons for skylight leaks. Anytime a skylight is not sealed correctly, you are going to end up with problems. Re-caulking can prevent water intrusion. Flashing prevents water from seeping in, and leaks can result when it needs replacing.

Cracks in the Skylight

Anything wears with age, and a skylight is no different. Age can cause cracking, which leads to water damage. Falling debris can also impact the glass. When this happens, the window needs to be replaced.

Indoor Condensation

Many times, skylights get placed in bathrooms. Showers can cause warm, damp air to rise and come in contact with the cool skylight. The result is moisture droplets form and drips back down into the room. You can prevent this problem by:

  • Turning on a bathroom fan when showering
  • Cracking a window if no fan is available
  • Use a dehumidifier in the home
  • Check for improper installation
  • Improve the insulation around the skylight

Understanding Water Damage

If your skylight allows moisture to come into your home, it can cost quite a bit to mitigate the damage. Household items could be ruined, and you may end up needing professional water restoration. Your ceiling and walls can be affected by the leak. If the moisture gets behind the walls, hidden water damage such as mold can occur.

Can SERVPRO Restore My Ceiling & Walls?

Our technicians handle ceiling and wall water damage regularly. They assess each situation and apply the needed techniques to repair and restore the impacted areas.  If your ceiling has tiles, it is often more cost-effective to replace the tiles than to restore them. Moisture can cause them to bow and have stains even if dried. The tiles may need to be removed even if not affected so that air can circulate and help with drying.

If the walls contain several layers of sheetrock, it may need extended drying times. If the sheetrock is saturated, it can take 5 – 7 days to dry. Several layers can take longer. But if the damage is minimal controlled demolition can replace the areas where the water has done the most damage.  While working, SERVPRO techs use penetrating moisture probes to ensure all layers are dry, not just the surface.

Can You Clean My Carpets While Here?

SERVRPRO offers routine carpet cleaning and maintenance. We have several options for carpet cleaning. They include:

Bonnet Cleaning – The least aggressive cleaning method and is used for light soiling. It’s a quick-drying method that works well on a low cut pile or low-level loop carpets.

Shampoo Method – Shampooing is a very good maintenance cleaning technique. It works well on light to moderate soiling and low cut pile carpets.

Hot Water Extraction – This is a deep cleaning process typically involved in restorative cleaning. The cleaning solution is heated and pumped through a portable extractor or a truck-mounted one.

Deluxe Preconditioner and Rinse – This cleans more thoroughly than hot water extraction alone. For moderate to heavy soiling when restoring carpets.

Showcase Cleaning – This is the most effective carpet cleaning process used by professionals. It can clean the heaviest soiling. It involves using a cleaning process on the carpet twice.

If you find yourself needing professional water mitigation due to a leaky skylight or some other problem, we have the experience, expertise, and equipment to restore your home to preloss condition.

Contact SERVPRO of Los Gatos / Monte Sereno at (408) 600-2020 quality water mitigation service. We’re Faster To Any Size Disaster.

How Long Does Restoration of a Business Premises Take after Water Intrusion?

9/11/2020 (Permalink)

modern carpeted office open plan Rely on SERVPRO to Mitigate Water Damage to Your Los Gatos Modern Office with Rapid Extraction and Drying

SERVPRO can Mobilize Commercial Water Restoration Technicians for Los Gatos Businesses to Provide Expert Assistance after a Water Emergency.

Is restoration the same as mitigation?

Mitigation focuses on establishing emergency controls at your Los Gatos business to prevent further losses. A water leak could cause significant damage to the decor and fittings present in the company in a busy restaurant. SERVPRO can contain losses by setting up a swift drying protocol for the property. This drying procedure may prevent further migration of moisture into the subfloor or avoid water stagnation from causing a microbial growth concern. Mitigation controls potential losses, while the restoration is the process of reversing the existing damage. That same water leak may soak carpets or spread grime. We can dry the carpet, extract moisture, and clean it to a preloss condition.

What is commercial restoration?

  • Returning a business to its normal, preloss condition "Like it never even happened."
  • Reinstalling carpets or cleaning contents
  • Performing repairs on structural elements like subfloors that may suffer damage

What items are repairable or restorable in a Los Gatos business premises?

Carrying out commercial water restoration in your Los Gatos business relies on strong knowledge of what is possible to restore. While a wet carpet may seem beyond repair, with careful detaching, drying, and conditioning, it may have a strong chance of returning to a preloss condition. An insurance adjuster can make decisions regarding which items need replacing. It can often be more time and cost-efficient to carry out repairs rather than resorting to replacements.

How do you return the business premises to a normal condition?

  • By repairing structure and contents
  • Removing any equipment and returning contents
  • Final cleaning and inspection of the loss site with a crew chief

Re-opening your business is essential to controlling revenue losses. Contact SERVPRO of Los Gatos / Monte Sereno at (408) 600-2020.

Why Is Safety So Important During Flood Water Removal in Los Gatos?

9/6/2020 (Permalink)

flooded laundry room with items floating around Ensuring your house is clear of water after a flood is a hard job. Contact SERVPRO for professional remediation and mitigation services for your home.

How Los Gatos Residents Can Avoid Health Hazards During Flood Water Removal

No one in Los Gatos wants to think about a natural disaster overcoming their home. Unfortunately, natural disasters are a fact of life, and you cannot always avoid them. Thankfully SERVPRO is available 24 hours a day, 365 days a year, to help when something goes wrong.

Flood water removal in Los Gatos is a job for the professionals. Health and safety is a primary concern when removing flood water from a property.

Why is safety essential during water removal?

Flooding brings about many hazards:

  • Water can soak into plaster and drywall and make a building unsafe
  • Tiles might become loose, or windows might break
  • Floodwater can contain nasties such as bacteria, viruses, and even sewage
  • Moisture means a risk of mold growth shortly

What does SERVPRO do to stay safe?

Our extensive training program includes safety awareness to ensure our technicians know how to handle any situation. Securing your property is vital, which is why we:

  • Carry out a thorough assessment
  • Board up doors and windows if needed
  • Bring in safe emergency electricity supplies if we require power
  • Remove hanging or buckling plaster and drywall

We also outfit our teams with plenty of personal protective equipment.

How can I protect my family during flood water removal?

The best advice is to get your family to a place of shelter. Do not attempt to carry out repairs or cleanup yourself – it is better to rely on the professionals. 

Our teams will advise you about safety and what steps we plan to take when we arrive. Please listen carefully to our advice, and ask any questions you may have. We are always here for you.

Can you help with structural damage?

Yes, we can. If your home needs structural repair such as replacing drywall, roof repairs, or replacement windows, we can help. Depending on the situation at hand, we will either carry out repairs or bring in outside contractors. We train and supervise outside workers to ensure their work is of the high standard we demand from our employees.

For help with flood water removal, call SERVPRO of Los Gatos / Monte Sereno at (408) 600-2020.

Click here for more information about Los Gatos.

How Should I Schedule The Cleanup Of Items Affected By Water Exposure?

8/29/2020 (Permalink)

Water leaking and flooded on wood parquet floor Call SERVPRO of Los Gatos / Monte Sereno at (408) 600-2020 to help schedule and run the cleanup process appropriately for the best outcome.

SERVPRO Has Sufficient Experience Handling Water Cleanup Exercises in Los Gatos Homes Making It Easier to Identify Priority Items

Water intrusion into your Los Gatos home can affect contents in different ways, including staining, soiling, or exposure to undesirable substances, thus necessitating cleaning. Since household items made from a wide range of materials and finishes, the outcomes from moisture exposure and soiling vary. The response you choose after discovering the situation is the only variable determinant of the outcome. Confusion on what items to clean first is common in such situations.

Which procedures are necessary for content cleanup?
Water cleanup involving contents in Los Gatos homes can require a wide range of techniques depending on the level of soiling, the materials composition of items, and the urgency involved. SERVPRO is well versed in general as well as advanced cleaning techniques.  We use various approaches to deal with any soiling, staining or contamination, “Like it never even happened,” including:


    •    Hot water extraction
    •    Shampooing
    •    Damp wiping
    •    Spray and wipe
    •    Immersion techniques

Cleanup also involves moisture management since extended exposure to water can cause various forms of deterioration. We use techniques such as air-drying or dehumidification to remove wetness from materials faster compared to letting them dry on their own.

What aspects play a big role in setting up a cleanup schedule?
    •    Rush items
    •    Vulnerability to moisture
    •    The expected level of deterioration
    •    Specialty items

Rush items is a general category encompassing items that you need to use urgently. They can be personal items such as clothes or utility items such as furniture. When you notify our SERVPRO crew chief of your desire to access specific items, we evaluate them to ascertain the best mitigation procedure, whether it is washing, rinsing, or expediting drying so that they can be ready for use in the desired time.

Although various materials are vulnerable to extended moisture exposure, the speed or levels of resulting damages vary. For instance, mold can develop on the surfaces of wooden items, but it can take days for significant damage from such growth to take root. On the other hand, dyes on fabrics such as upholstery covers can run and cause severe damage within minutes or hours. When our technicians evaluate your items, we prioritize the cleanup of items likely to develop severe damage if left unaddressed over more extended periods.

Which items require specialty cleaning?
    •    Artworks such as canvas paintings
    •    Musical instruments such as pianos
    •    Electronics or other appliances

Although cleaning helps reverse or reduce damages, it can have the opposite effect on some items. Such items require specialized cleaning procedures more than a speedy response to guarantee a positive outcome. Setting such items aside until the necessary resources are available is the best approach.

If you own some musical instruments, then you are aware that they are made up of a wide range of small parts, including strings, valves, and keys, so it is easy for something to go wrong in the process of cleaning the item. Paintings, on the other hand, can flake or develop other imperfections. Our technicians can take protective actions, including storing some items in freezing conditions or temperatures above the dew point, thus providing an opportunity to delay the cleaning until an expert is available or allowing safe transfer of the items.

What determines whether contents require onsite or off-site cleaning?
    •    The level of water damage at the property
    •    The size of the items
    •    Storage area available at the loss site

If the intruding water covers a vast portion of your property, it might be difficult to clean or store items within the same property. Our SERVPRO crews can evacuate the contents to an off-site facility for storage as we remove the water in your property. We can also perform cleaning and other restoration procedures at the off-site facility.

Item size can pose some obstacles to the cleaning processes. It is easy to misplace small items during cleaning or movement. On the other hand, bulky items such as furniture or musical items such as pianos require significant moving logistics for convenience and prevention of damages. Our technicians evaluate the item sizes and level of damage before deciding whether to move or clean them at the loss site.

Cleaning your Monte Sereno, Cambrian Park, or Lexington Hills home after water damage incidents is a delicate process since some of your actions can worsen the damage. Call SERVPRO of Los Gatos / Monte Sereno at (408) 600-2020 to help schedule and run the cleanup process appropriately for the best outcome. We’re Faster to Any Size Disaster.   

Why Do I Need to Worry About a Little Bit of Mold?

8/10/2020 (Permalink)

partially demolition bathroom, flood cuts, bucket This is Why SERVPRO Is a Premier Mold Remediation Company in the Los Gatos Area! Inspection, Controlled Demolition, and Eventual Build Back!

SERVPRO Ensures Your Los Gatos Home Is Properly Remediated When Mold Damage Is Suspected

Maybe you notice a few spots on your bathroom ceiling that look like mold. You may start to detect a musty odor when your HVAC system kicks on. No matter what causes you to suspect mold, make sure that your Los Gatos home gets inspected soon. SERVPRO has trained mold remediation professionals on staff to take a look and devise a cleanup plan as quickly as possible.

Why Can’t I Clean the Mold on My Own? Why Call SERVPRO?

You should never disturb mold if you see any visible spots. This can cause the mold to begin spreading to more locations throughout the home. Mold damage in Los Gatos is best left to trained technicians who know how to handle these microscopic spores.

There are important facts that everyone should know about mold and mold damage in Los Gatos. For example:

  • Mold spores are everywhere; however, moist conditions create the perfect atmosphere for mold to grow and multiply.
  • While mold cannot get eliminated entirely, SERVPRO addresses colonized mold to control growth and limit the damage.
  • The onset of mold within the home can cause health effects.

When it comes to mold cleanup and detailed restoration efforts, SERVPRO is at the top of the game. We have a crew that is highly-trained to handle remediation to ensure you get prompt results. Our AMRT applied microbial remediation technicians are accredited from the IICRC--the Institute of Inspection, Cleaning and Restoration Certification, the gold standard for our industry. From start to finish, you can count on us to leave no stone unturned. Everything is thoroughly cleaned, disinfected, and sanitized. We will not finish the project until we know that the air quality and surface areas throughout the loss zone are safe for you and your family.

SERVPRO of Los Gatos/Monte Sereno can be there whenever you need help with mold damage. We have emergency services available to customers 24 hours a day, seven days a week. Call (408) 600-2020 to have a crew deployed to your property.

How Costly is it to Hire a Water Restoration Company?

8/3/2020 (Permalink)

water damaged commercial kitchen Water damage can shudder your business indefinitely. SERVPRO has the know how to make it, "Like it never even happened."

An Efficient Restoration Process to your Los Gatos Business Saves Time and Money in the Long Run

Your business in Los Gatos may represent your livelihood as well as the primary income for your employees. The cost of restoration includes fees to a reputable company, but it also consists of the loss due to days closed and client erosion. Rather than considering a water technician as a cost, consider him a worthy investment necessary to protect your commercial interests. 

Business owners in Los Gatos who face water damage should call SERVPRO to their side. Our certified team members are ready to answer your call around the clock, and our Green Fleet jumps into action as soon as you need us. When you choose to trust our knowledge, you can traverse all aspects of returning your business to regular operations with the peace of mind that comes with being in the hands of experts. Whether you are planning for inventory or filing your insurance claim, you can trust that our team will provide a knowledgeable assessment of the situation to plan accordingly.

Why should I hire a water restoration company?

When you face the water damage in your business, you may consider do-it-yourself solutions to extract water and get the situation back on track. However, you run the risk of leaving issues unattended, causing problems in the future, such as mold or compromised structural elements. Our SERVPRO team helps you hedge your risks by using state-of-the-art equipment and techniques to spot underlying issues that could come to light. For example, to prevent mold, we focus on the following-

  • Monitoring Humidity- the goal is to achieve an average moisture level for your business. We track it with advanced technology, including infra-red moisture sensors which point us to hidden water accumulations
  • Drying - aside from air circulators, pumps and dehumidifiers we use techniques such as injecti-dry and drying mats to address each surface in need of drying
  • Disinfecting- we eliminate excess bacteria with EPA approved antimicrobial solutions and foggers that allow us to reach all corners of your business

SERVPRO of Los Gatos/Monte Sereno is your partner in times of emergency. Contact us at (408) 600-2020 and let us be an active part of getting your business back online. Our goal is to leave it "Like it never even happened."

More about Los Gatos.

What Challenges Exist in Drying Flood Damage in Los Gatos Homes?

7/28/2020 (Permalink)

SERVPRO restoration equipment stacked inside warehouse This is just some of the equipment at our disposal to restore your home. We are prepared to handle any of your water damage restoration needs.

With Humid Conditions and Other Obstacles Existing After a Flood, Drying Efforts can Become a Challenge 

As the standard of a request as drying and water recovery might be for Los Gatos homes after a water loss or flood, many challenges and obstacles can prevent this from being successful. Flooding can be among the more destructive disasters to impact properties, especially with many homes in the area being ranch-style properties. Split-level homes with partial subterranean construction can be directly affected by natural flooding spreading throughout your community.

As much as flood damage in Los Gatos homes can vary, specific elements are fundamental and universal to each recovery job. Water removal and drying are needed actions taken to reduce the damage that flooding can do in a property and get you back to your routine as soon as possible. To accomplish this in the efficient timeline that we seek to provide, our SERVPRO team relies on a crafted blend of industry-leading equipment, experienced water restoration personnel, and fast response to the emergency. Initial actions taken immediately can help slow the progression of migrating water throughout the property, allowing us to focus on the structure's drying needs.  

What Are the Principles of Drying?  

Drying balances specific elements working together to eliminate moisture both in the environment and trapped in porous materials or contents. Each of these elements impacts the others, meaning that less of one means another factor must increase to compensate. The appropriate blend of these drying principles can change from one location to the next and often plays on the atmospheric conditions and readings conducted during the job scoping phase. This evaluation helps to determine the current conditions and how to best approach moisture removal and restoration for these readings after a flood. These disasters can also introduce other obstacles that could impact the pace of drying, such as debris, silt, and solids. At its base levels, moisture removal can break down into three elements: 

Temperature – Heat quickens the movement of molecules and can improve the chemical reactions necessary to facilitate evaporation. Lower temperatures can slow the progression of drying.

  • Airflow – The air movement can be vital to the drying process, but it can also hinder it. When vapor pressure brings higher humidity into drier spaces to even out, the higher moisture content can be an additional challenge for drying efforts.  
  • Humidity – Higher moisture conditions that exist for prolonged periods can provide ideal conditions for mold growth. However, moisture content knowledge can also ensure the right dehumidification tools get used to regulating these conditions for rapid drying. 

Should Repairs Happen First?  

Repairs are a necessary part of flood recovery in your home, especially with natural flood scenarios. Controlled demolition is one of the critical elements of managing contamination, as affected materials and contents can get removed and discarded before further migration of these effects can occur. With a group of in-house contractors available to respond with our SERVPRO technicians, we can provide efficient reconstruction solutions and temporary repairs to allow for mitigation to be a more practical approach. Initial repairs for your flooded structure might target:

  • Roof Damages
  • Structural Openings
  • Penetration Points  

How Does Water Migration Occur?  

The movement of water also plays a vital role in recovering the property after a flood loss in Los Gatos. Intruding water can move fast through single-story structures, allowing surface exposure to be a considerable concern and other factors that can contribute to more widespread migration of moisture, contaminants, and water. There are several methods of moving water throughout the property after a flood, but often these fall into a few primary categories: 

  • Vapor Pressure – High and low-pressure vapor areas exist between the environment outside of the house, areas in structural cavities, and the central atmosphere in the affected areas. The environment is always seeking to establish a balance of these conditions, allowing for water vapor to migrate from one area of the property to another. 
  • Liquid Migration – The literal traveling of water from its penetration points throughout the structure is the most direct and visible damage path in flooding conditions. These threats require extraction and water removal equipment to address.
  • Saturation – Standing water can present exposure concerns for porous materials like wood plank flooring, drywall, carpeting, and other sensitive surfaces. The absorption of water can allow migration to continue into structural cavities and be a more significant obstacle for restorers. 

As challenging as flood losses might be, you can count on the experience and equipment of our SERVPRO of Los Gatos / Monte Sereno team to make it "Like it never even happened." Contact us today at (408) 600-2020. 

How Long Does It Take To Clear Out My Los Gatos Home After A Water Spill?

7/18/2020 (Permalink)

Water leaking and flooded on wood parquet floor We are here for you!

For A Thorough and Professional Response, Have SERVPRO Restore Your Los Gatos Home

What Can I Expect From A SERVPRO Response?

To ameliorate the effects of water damage in a Los Gatos home, each SERVPRO Response Team uses a four-part restoration process:
    •    Initiation – This part is the first contact with each customer. It is where we collect the information on the disaster and schedule a service visit. It also includes our arrival on-site, the walk-through, and initial consultation with the customer. If an agreement is reached, then the team begins initial services such as lowering the interior humidity and moving property out of the way for other tasks.
    •    Plan – Now, we collect data to determine exactly what it takes to fully restore each home. Technicians use moisture meters and other detection equipment to check all property touched by the water. The information allows us to figure out what has to be thrown out or can be restored.

Those First Two Parts Seem Like a Lot of Planning and Not Much Else, What’s Next?

The Initiation and Planning can be accomplished in a day or less, and the first tasks support everything else we accomplish:
    •    Execution – This is where we complete the water removal and humidity reduction in your Los Gatos home. Technicians also perform any disposal operations and use drying equipment to draw water out of personal and structural property like recliners and drywall.
    •    Close-Out – This final stage is where the team leader ensures each task is completed and then performs a walk-through with the homeowner to ensure their satisfaction.

Is That Everything?

Yes, unless our SERVPRO team leader and the customer find something on the walk-through. If that happens, our team repeats step three and four until everything is finished.

To learn more about what SERVPRO of Los Gatos / Monte Sereno can do for your home, call us at (408) 600-2020 today. We are here for you.

I Need to Handle the Fire Damage in My Property After a Kitchen Fire. Where Do I Begin?

7/6/2020 (Permalink)

fire damaged store and wall behind stove Cleaning after kitchen fires is challending. SERVPRO has the know how and experience to restore your home.

Start by Contacting SERVPRO Professionals to Perform Fire Damage Restoration in Your Los Gatos Residence

A fire can leave you wondering how to begin restoring your Los Gatos residence. Thankfully, the restoration professionals from SERVPRO can help you get your property to its pre-emergency state. During the years we have been in business, we have restored thousands of homes to their former glory.

What’s the benefit of hiring professionals?

Professionals are certified, insured, and have proper skills to perform fire damage restoration in your Los Gatos home. We also have access to world-class fire restoration equipment and products. Our devoted team aims to serve our customers to meet or exceed their expectations. Immediately after we receive an emergency call, we respond fast to prevent secondary damage.

Why is the odor unbearable, especially in my kitchen?

People store foodstuffs that contain oils and greases such as meat in the kitchen. The fats fuel a fire, creating an oily mist that settles on different surfaces. The extreme temperatures melt the oil and grease, creating an unpleasant smell that hides in appliances, wall cavities, ceilings, and cabinets. Our technicians can use enzyme digesters to remove the protein odors from your kitchen. The enzymes break down insoluble protein molecules into simple substances that bacteria can absorb and digest.

Can your technicians clean the heavy grease in my kitchen?

It isn’t easy to clean grease on the affected surfaces, especially if you do not have the right products. Therefore, it is essential to involve experts to clean such surfaces. We have a wide range of approved products that help us clean and restore various surfaces. We can use an industrial cleaner mixed with warm water to clean multiple surfaces in your kitchen, including:

  • Metal air filters
  • Range hoods
  • Grease traps

How do you clean a ruined ceiling?

The ceiling is the most affected surface during a fire. Smoke and soot settle on the ceiling surface, and when the flames are severe, the ceiling might be damaged extremely. The soot creates a significant dark map that is challenging to clean. Our SERVPRO technicians can use a peroxide active ceiling cleaning product to remove the soot and smoke residues on the surface. We can also use the product on porous surfaces that can withstand cleaning with water-based solutions.

For effective fire damage restoration, call SERVPRO of Los Gatos / Monte Sereno at (408) 600-2020. We have the skill and resources to restore your property to its pre-misfortunate state within a brief period. We’re Faster To Any Size Disaster.

More about Los Gatos.

What Are the Main Objectives of Professional Flood Recovery?

6/26/2020 (Permalink)

Rain Storm We know the steps to get your Los Gatos home back from Flood damage. Give us a call today, We are always available.

When flooding occurs in your Los Gatos home, we can employ several tasks and equipment to make it "Like it never even happened."

Flooding can become one of the most challenging disasters for property owners to address in their Los Gatos homes. While it might be desirable to overcome these conditions on your own, this is not always possible without the direct intervention and actions of our SERVPRO professionals. With emergencies like penetrating water, there are multiple strategies for minimizing the ultimate damage through mitigation solutions such as water removal, cleaning, and content recovery.

Because flood damage in Los Gatos homes could mean multiple conditions, the restoration and recovery of these disasters must begin immediately. We have a substantial roster of water restoration technicians accredited through standard-setting firms like the Institute of Inspection, Cleaning and Restoration Certification (IICRC) and the American Bio Recovery Association (ABRA). With this extensive training and experience in the field, we can overcome many of the initial hurdles that threaten area houses from the onset of floodwater penetration.The main objectives of responding technicians include:

  • Extraction – This specific effort focuses on removing surface water pooling throughout the property, trapped water in porous materials, or the standing water that can be as deep as several feet in specific flooding occurrences. 
  • Cleaning – Flooding can leave your home in desperate need of thorough cleaning, even when contaminants are not a concern. We have experienced cleaning technicians ready to respond, from residues and debris removal to help your home through each of these phases. 
  • Content Management – In many ways, the items and personal belongings in your house can be as valuable and meaningful as the structure itself. We have several methods of protecting your possessions. 
  • Drying – As with all water loss scenarios, even various flooding conditions, drying is the backbone of returning the property to its preloss state. 

What Is the Most Efficient Extraction Approach? 

Water removal is an evolving situation, so the tools that get used to address this condition must meet the current threat. While we have many extraction tools in our extensive recovery inventory, choosing the right one of these options makes mitigation and, ultimately, restoration more efficient and cost-effective for the customer. We have a wide range of capabilities, from handheld units that can move from one damaged area to another to outdoor machines running off a truck engine that can pull water from a property at a forceful 300 psi. Some of the typical options we choose among for extraction include:

What Areas Need to be Cleaned?

Cleaning is an essential step after a flood loss. Natural flooding amplifies this need, as there is an added threat of contaminations like bacteria, sewage, or viral pathogens that could have entered in with the rising waters. When contamination is not a threat, there are still many areas that need to get thoroughly cleaned throughout the property, including spaces where controlled demolition was necessary, carpets held water, residues were left behind on surfaces and other situations.

What Happens to My Belongings? 

Content management is one of the most critical services that our SERVPRO team offers after any loss incident, as all disasters that impact your home could have a detrimental effect on your possessions. In the case of flooding, several unique threats could destroy your belongings, including foul odors, water damage, and surface staining. Based on the severity of the damage and what our initial inspection and scoping of the property determines, we have several potential approaches to help us determine what is best for exposed contents. We offer solutions for:

  • On-Site Relocation
  • On-Site Cleaning and Recovery
  • Off-Site Cleaning, Recovery, and Storage

How Can My Home Get Dry After Widespread Flood Loss? 

Drying your property is not a one-size-fits-all solution after a widespread water loss emergency. Even with the bulk of the water damage resolved through effective extraction and content management steps, improper drying can allow for secondary harmful effects like mold colonies to develop. We utilize many tools and are careful about their placement to maximize their output and performance in the drying zones. This continual monitoring shows when these units should get moved or positioned in more damaged areas of the structure.

Flooding can be a challenging obstacle for even our certified and experienced SERVPRO of Los Gatos / Monte Sereno team. We have a fast response and extensive inventory of recovery tools to help your property however it needs after a flood loss. We are ready to respond 24/7 when you call (408) 600-2020.